Buildings & Regulatory Compliance

Doing Business with Us During COVID-19

We remain committed to providing the upmost customer service during this unprecedented time and thank you for your co-operation. #AlbanyLeads

General Precautions

  • To protect the health and safety of our residents and employees, all permit applications, payments, and other transactions will continue to take place via phone, email, or online.
    • Please visit our forms page for all of our forms that can be completed and submitted to us via email.
      • Once received via email we will call you for payment via credit card or to arrange other payment options
      • Photos of completed paperwork will be accepted if you do not have access to a scanner
  • Email the Department for more information (including instructions on what paperwork is needed for your project) or to submit competed paperwork.
  • In-person services are available by appointment only.
    • Call 518-434-5995 and press 0 to make an appointment for in-person submittals/inspections requests. Please note you may need to leave a voicemail, but calls are returned throughout the day in the order they are received.
  • Masks are required for all in-person transactions and inspections.


The Department of Buildings and Regulatory Compliance is a multifaceted office that ensures safe and lawful uses of properties and buildings in the City of Albany. The Department enforces compliance by administering and maintaining local, state and federal laws that safeguard public health and quality of life-setting high standards for construction, sustainable design and efficient (re)development within our community.

Buildings and Regulatory Compliance creates public-private partnerships to encourage beautification; address and eradicate blight and erosion; prevent code violations; and promote "green" best practices. The Department incentivizes land use that is compliant with the City's Unified Sustainable Development Ordinance (USDO), and that aligns with goals established in Albany 2030.