What is “prior written notice?"

After the filing of a Notice of Claim, the City of Albany conducts an investigation into the facts alleged in the Notice of Claim. Once an investigation is completed, an attorney is assigned to assess the legal liability of the City.

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1. What does the Law Department of the City of Albany handle?
2. What do I do if I have a complaint against the City of Albany, or if I want to seek reimbursement from the City?
3. Does the City of Albany award reimbursement in every case?
4. What is a Notice of Claim?
5. How long do I have to serve a Notice of Claim?
6. How do I serve a Notice of Claim?
7. Are there any costs involved with filing a Notice of Claim?
8. Where can I get a Notice of Claim form?
9. After I file a Notice of Claim, what is the process?
10. Approximately how long does it take for the City of Albany to respond to a Notice of Claim?
11. What happens if it is determined that there is no liability on the part of the City of Albany?
12. What is “prior written notice?"
13. What happens if it is determined that the City of Albany is liable for my loss, as is detailed in the Notice of Claim?