I lost the document(s) sent to me, can I access them on the Public Portal?

You have the ability to download the following documents from the CSS Portal:

  • Residential Occupancy Permit
  • Residential Occupancy Placard
  • Construction Permit Placard
  • Maximum Occupancy Placard
  • Elevator Certificate
  • Public Assembly Certificate
  • Commercial Inspection Certificate

For records older than 2023 all of these documents may not be available on-line, call our office with the record number and we will be happy to provide them.

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1. What is the Citizen's Self Service Portal?
2. How frequently is the data uploaded?
3. Can I use this to look up whether a property has a ROP?
4. I lost the document(s) sent to me, can I access them on the Public Portal?
5. Are there plans to expand the CSS Portal?
6. I found information on the portal that I think is incorrect, what should I do?