FAQs • Albany, NY • CivicEngage

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Administrative Services

1. How do I apply for a job opening or exam with the City of Albany?: Current job openings can be found and applied for through our Civil Service Employment Portal. For more information on other employment-related topics, visit our Employment page.

2. How do I apply for more than one job or exam?

You must complete a separate application for every job or exam for which you want to be considered. (The City uses the same application form for both current job openings and Civil Service examinations.) Remember that every job category will have different training and experience requirements. Include information about your educational background, experience, and relevant licenses you hold that shows that you meet the minimum qualifications stated on the announcement.

For more information, visit our Employment page.

3. Do all applicants take an exam?: No. For some job categories, all candidates who meet the requirements for appointment ("minimum qualifications") are eligible for consideration by the Hiring Department without an examination. For a small number of jobs there are no experience or education requirements. But for most job categories, candidates who meet the minimum requirements are ranked by means of an examination. The Department then makes its choice from the people at the top of the "eligible list."

4. How do I find out about the job duties, requirements and type of examination?

Postings for job openings and exam announcements offer a wealth of information about jobs and their requirements. They describe the duties of the job. The "minimum qualifications" list the experience or education needed to be approved for the exam or considered for the job opening. In addition, the exam announcement includes the:

A description of the topics to be tested
Exam’s "scope"
Type(s) of exam (there may be more than one part)
Weight given to each part

For more information or to review current job postings, visit our Employment Portal.

5. Can I apply for an exam even if it hasn’t been announced?: No.

6. What happens to applications for job openings and examinations that are submitted after the deadline?: Applications submitted after the final filing date are not accepted. The exam announcement is considered to be a kind of contract with the public. In order to be fair to everyone who sees the announcement, we must reject any application that is submitted after the closing date for applications. Therefore it is important to pay close attention to all the dates on the exam announcement. If a candidate who submits a late application also submits an application fee, the fee is not refunded.

7. What happens if I don’t meet the minimum qualifications for the exam?: If the analyst determines that the combination of education and experience you described on your application doesn’t meet the minimum qualifications, you will get a letter from the City. You will be given a chance to submit more information or clarify what you told us before. If you did not tell us about all your relevant experience or education the first time, this is your opportunity.

8. When are letters admitting candidates to the exams sent out?: Admittance letters are sent out 10 to 14 days before the exam date. If you have not received your admittance letter by the Wednesday before the exam date, you should call Personnel at 518-434-5049.

9. Must I live within the City limits to apply for a job with the City of Albany?: No. The City of Albany may choose to exercise a "residency preference" in hiring. That means that the names of City residents will be sent to Departments for consideration first, and the names of non-residents only if there are not enough residents available to fill the positions.

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Albany Community Development Agency (ACDA) Programs

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1. What areas in the City of Albany are eligible for the Home Acquisition Program (HAP)?

All neighborhoods in Albany are eligible for the Home Acquisition Program (HAP).

2. What areas in the City of Albany are eligible for the Tenant Assistance Rehabilitation Program (TARP)?: The Tenant Assistance Rehabilitation Program (TARP) program is available citywide.

3. What areas in the City of Albany are eligible for the Homeowners Assistance Program (HOAP)?: The Homeowners Assistance Program (HOAP) program is available citywide.

4. Can I use my own contractor to do the work?: No, Albany Community Development Agency (ACDA) has a list of qualified contractors.

5. If I use Tenant Assistance Rehabilitation Program (TARP) funds, why do my tenants have to submit income information? They don't own the house.: All units in the property have to be occupied by income-qualified households as per Albany Community Development Agency (ACDA) program guidelines.

6. Can I rent to Section 8 tenants?: Yes, but you have to adhere to the Albany Community Development Agency (ACDA)’s schedule of rents.

7. How long do I have to reside in the property for the Home Acquisition Program (HAP)?: You need to reside in your home for five years.

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ARPA Funding

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1. Am I eligible to apply?

All individuals and organizations, including City of Albany departments are eligible to apply for funding for projects and programs that are within the City of Albany.

All proposals must be responsive to one or more of the five Priority Impact Areas defined by the City of Albany’s COVID Recovery Task Force.

Please note, funding is available through the City of Albany’s Federal American Recovery Plan Act (ARPA) award which defines available uses of funding. The Task Force’s Impact Areas align with allowable uses. Please visit the U.S. Treasury website for the latest information and regulations regarding ARPA funding. The City of Albany is committed to supporting applicants throughout this application process, which includes providing technical support to facilitate meeting the requirements for funding. See the Proposal Instructions for more information.

2. How much funding is available in this phase?: Up to $25 million is available to fund community projects. There is no minimum or maximum amount that will be awarded to individual projects.

3. When can I apply?

The proposal form will be available beginning on January 11, 2022 and remain open through March 1, 2022.

After review, selected proposals will be invited to submit a full application.

4. What does the proposal consist of? / How long will it take to complete?

The proposal can be completed online. It consists of three sections: Applicant Information, Project Overview, and Project Narrative. There are 11 questions, of which 4 are narrative responses between 250 and 500 words each, and 1 is a narrative response up to 1,500 words. Other questions are multiple choice, yes/no, or short responses of 100 words or fewer.

The time required to complete the proposal will vary depending on the applicant and project.

5. If selected to complete a full application, what will that require? / How long will it take to complete?

The full application will be completed online. It will consist of six sections. The first two (Applicant Information and Project Overview) are largely updates of information provided in the proposal and will require minimal additional information. Applicants will also be asked to provide more detailed information about the project in the four new sections: Applicant Capacity and Qualifications, Project Impact, Project Plan, and Project Budget.

The time required to complete the proposal will vary depending on the applicant and project.

6. How can I get help with the process?: All interested parties are encouraged to attend or view information sessions and participate in open office hours to receive additional assistance and guidance. All scheduled events and links to online events will be posted. Written questions may be emailed to AlbanyforAll@albanyny.gov. The City’s first priority is to ensure the process is accessible and allows all applicants to bring their best ideas forward.

7. I’m not applying for funding, how else can I get involved?

The City of Albany is accepting volunteers to serve on Impact Area Review Teams. There will be five teams, one focused on each of the Task Force-identified priority impact areas. The Impact Area Review Teams will review proposals and applications and make recommendations to the Leadership Team on which proposals and applications should be advanced for funding. Participation in an Impact Area Review Team is a valuable way to contribute to this process and make your voice heard. Please note the following minimum expectations for Impact Area Review Team members:

All Impact Area Review Team members are volunteers. Compensation is not offered.
Members must commit to the necessary time to review proposals and applications in their designated impact area.
Members must maintain confidentiality of all proposals and applications reviewed as well as deliberation sessions.
Members are prohibited from submitting proposals, serving as a partner on a proposal, or advising on the development of any proposal.

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Assessment

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1. Where may I obtain exemption application forms and when must they be filed?

All exemption applications may be obtained at the Assessor’s Office in Room 302 at City Hall, weekdays between 8 am and 5 pm.

All exemption applications must be filed between January 1 and March 1. Basic Star exemptions are for any resident owning property and residing on the property. All owners must complete the application (PDF) and sign it. We will need a photocopy of all owners’ drivers’ licenses as proof of residency.

For assistance regarding Enhanced STAR, please call the Assessor’s Office at 518-434-5155.

2. How do I challenge my assessment?: A grievance complaint form may be filed after May 1, but not later than Grievance Day which is the 4th Tuesday in May. Forms may be obtained at the Assessor’s Office beginning May 1.

3. When does my assessment change?: Assessments change as a result of new construction, fires, demolitions and periodic citywide assessment updates, which are necessary in maintaining an equitable assessment roll.

4. Can I view Assessor's tax maps?: Yes, you can view any parcel on the maps in the Assessor’s Office.

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BRC - Applying for a Construction Close-Out CO

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1. Whose responsibility is it to provide these materials to the BRC Inspector?: It is the responsibility of the permit holder to supply the required materials to the Building Inspector so that the permit can be closed out and the Certificate of Occupancy issued.

2. If there are outstanding items can a Temporary Certificate of Occupancy be issued?: In some instances we are able to issue a Temporary Certificate of Occupancy. All life safety items must be in place and certified prior to any Certificate being issued. In any case, Temporary Certificate of Occupancy can only be issued for up to one year.

3. Is there an additional cost for a Certificate of Occupancy?: Yes, there is a $100 fee that must be submitted with the Application for a CO. All materials and the fee must be submitted to us prior to a Final Inspection being performed.

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BRC CSS Portal

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1. What is the Citizen's Self Service Portal?

The Citizen's Self Service (CSS) Portal is where you can go to find information about a property from the records of the Department of Buildings & Regulatory Compliance. You can find information such as:

Construction Permits (such as Building, Plumbing Electrical, Elevator)
- Permit Status
- Inspector
- Permitted Work
Residential Occupancy Permits (ROPs)
- Status
- Number of Rental Units
Code Cases
- Case Status
- Violations
Registry Programs - current status
- Elevator
- Public Assembly
- Sprinkler
- Vacant Building

2. How frequently is the data uploaded?: All data is current with our system as it is a live link and does not rely on uploading.

3. Can I use this to look up whether a property has a ROP?: Yes, all data is linked to the CSS Portal in live time and is an accurate portrayal of our internal data. If we have a record of an ROP being issued it will appear on the CSS Portal.

4. I lost the document(s) sent to me, can I access them on the Public Portal?

You have the ability to download the following documents from the CSS Portal:

Residential Occupancy Permit
Residential Occupancy Placard
Construction Permit Placard
Maximum Occupancy Placard
Elevator Certificate
Public Assembly Certificate
Commercial Inspection Certificate

For records older than 2023 all of these documents may not be available on-line, call our office with the record number and we will be happy to provide them.

5. Are there plans to expand the CSS Portal?

Yes, we are implementing the CSS Portal in phases. Future phases include the ability to:

Submit registrations on-line such as:
- Rental Dwelling Registry
- Elevator Registry
- Sprinkler Registry
- Public Assembly Registry
- Vacant Building Registry
- Commercial Inspection Registry
Submit Construction Permit Applications On-Line such as:
- Building Permit Applications
  - Roofing
  - Siding
  - Window Replacement
  - Pools
  - Sheds
  - New Construction, including additions
  - Alterations
- Electrical Permit Applications
- Plumbing Permit Applications
- Elevator Permit Applications

6. I found information on the portal that I think is incorrect, what should I do?: There is a link on the portal to dispute information found. Once you submit the information, we will look into the data and provide a determination/explanation of the dispute investigation.

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BRC Registry Programs

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1. How can I check the status of my properties registrations?: CLICK HERE to visit our Citizen's Self-Service Portal and search by property address. Once the search has populated click on Permit under Filter Results.

2. Where can I get copies of my certificates, ROP and other documents.: CLICK HERE to visit our Citizen's Self-Service Portal and search by property address. Navigate to the particular record and click on the link to open the permit/code case. Once in the detailed record, click on the Attachments tab and download the desired document to download.

3. What happens if I do not register or my registration is expired?

We send out reminder emails prior to registrations expiring. This is why it is extremely important that we have your email address as these reminders are only sent out via email. Once your registration is expired a HOLD is placed on the property record. No permits, including Cafe & Cabaret, will be issued on properties until the registration requirements are met. A court case may also be commenced, and you may be subject to fines and penalties in addition to the registration fees.

If you want to update your contact information to include an email address, CLICK HERE.

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Buildings & Regulatory Compliance

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1. Why are you requiring email addresses for tranactions?

Email affords us the abaility to better serve you. We are able to send out reminders for upcoming expiring items and include information for you that we are unable to perform via traditional postal mail.

We are also able to communicate with you more effectively for deficient items needed to move your project along.

If you think we may not have your current email address you can update us by clicking here

2. Do you send out reminders for expiring permits, certifications and/or Residential Occupancy Permits

We send out reminders only if we have an email address on file for the owner and/or agent. Reminder email will contain information on how to comply with the upcoming item that is expiring.

Emails will either come from codes@albanyny.gov or svc.CSSSMTP@tylerhost.net - please look for this email addresses. Please do not respond to the svc.CSSSMTP@tylerhost.net as it is an unattended email address. Any follow up questions should be sent to codes@albanyny.gov.

You can update your contact information with us to include your email address here

3. Can I submit my completed paperwork at your office?: Our office is open to the public for in-person tranactions. When you get to the entrance door, ring the bell for the BRC. Doorbells are located to the right of the door on the brick wall.

4. How long does it take for my permit application to be approved?: This is a hard question to answer as it depends on many factors, including the scope of the project and whether additional information or corrections need to be made to your application. Although many permit applications are processed within a few days, the general rule of thumb for our department is 7 to 10 business days. If you have not heard from your inspector after 10 business days, give our office a call.

5. How do I register for a Residential Occupancy Permit (ROP)?

Obtaining a ROP begins with registering the rental property by completing a Rental Dwelling Registry Form and submitting it to our office along with the applicable fee. When completing the form, indicate your preferred date and time for the ROP inspection. You can submit your completed form to us via email or in-person. If you submit the completed form to us via email, you will receive a call from us for payment via credit card. You can also mail your form with a check to our office.

Once your registry form is received, your inspection will be scheduled for the date and time you have selected. If we cannot accommodate your requested date and time we will call you for an alternate date and time.

You will receive a confirmation email of the scheduled inspection date and time (one hour block - the inspector has anytime within the hour to arrive). Emails will either come from codes@albanyny.gov or svc.CSSSMTP@tylerhost.net - please look for this email addresses. Please do not respond to the svc.CSSSMTP@tylerhost.net as it is an unattended email address. Any follow up questions should be sent to codes@albanyny.gov.

6. I received a Stop Work Order (SWO), what do I do now?

SWOs are issued when work is being or has been done without a permit being issued. This carries a $300 fine. Your fist step is to stop all work if it was issued for work currently being done. You will also need to pay the SWO fine or complete an application to have the fine waived or reduced. Once the fine is satisfied, you will need to apply for and obtain a permit before continuing the work. You will find permit applications on our forms page, only licensed contractors may apply for electrical, plumbing & elevator work.

If you have received a SWO and have questions please email our office.

7. I applied for a building permit, what happens next and can I start the work now?

Once you apply for a permit, it is assigned an inspector. The inspector will start the review of your application and if any additional information or further clarification is needed, the inspector will contact you. This usually takes place one or two business days after your application depending on the amount of applications received. It is always a good idea to include your email address on your application as this is the best way for the inspector to fully communicate what is required.

You cannot start work until the permit has been approved and issued, starting work before the permit has been issued may subject you to a Stop Work Order. Again, emailing the issued permit to you is the fast way for you to receive your permit.

Any communication from us regarding your permit application will either come from codes@albanyny.gov or svc.CSSSMTP@tylerhost.net - please look for this email addresses. Please do not respond to the svc.CSSSMTP@tylerhost.net as it is an unattended email address. Any follow up questions should be sent to codes@albanyny.gov or directly to the inspector indicated in the email.

8. I received an Unsafe/Unfit (USUF) Order, what do I do now?

You will need to apply for and obtain permits to correct the violations which caused the building or portion thereof to be Unsafe/Unfit. Once the corrections have been made, you need to call our office to schedule a re-inspection. Once the re-inspection has been performed and all violations have been corrected, then the USUF designation will be removed and the building or portion thereof may be re-occupied.

Electrical, Plumbing & Elevator Permits may only be applied for by a Licensed individual or company. Failure to obtain permits may subject you to a Stop Work Order.

9. What is the difference between a Change of Use & a Change of Tenant Permit and when is one needed?

A Building Permit is required for both Change of Use and Change of Commercial Tenants. A Change of Use is when there is a change in the use of the property, for example from an office to a beauty salon. A Change of Commercial Tenant is when there is a change within the same use, for example a bar remaining a bar but there is a change in ownership (of the bar) or name and operations. CLICK HERE for our informational regarding Change of Use/Commerical Tenant.

Floor plans with dimensions are required for any change of use permits. Many of these are not required to be professional drawings, but most show details of the layout(s).

Additional permits may be required:

Electrical Permit for any electrical work to be done
Plumbing Permit for any plumbing work to be done
Sign Permits for any signs to be installed or changed

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City Clerk

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1. What documents are needed to obtain a marriage license?

All documents must be certified with a raised seal. You will need a birth certificate or Baptismal Certificate (if birth certificate cannot be obtained) or Naturalization Papers (if birth certificate cannot be obtained) and a photo ID (driver’s license, non-driver’s or work ID with a birth date on it).

All previous marriage information is needed (Divorce, Annulment, Death certificates). Passports cannot be used as a substitute for a birth document. Both parties must be present with $40 (cash only).

2. How do I apply to become a 1-day marriage officiant?: You can contact the City Clerk's Office where the parties to the marriage have applied or will apply for their marriage license.

3. What time are marriage licenses issued?: We issue marriage licenses by appointment from 9 am until 4 pm (Monday through Friday only) at City Hall, Room 202, Albany, NY 12207. For more information contact the City Clerk’s Office by calling 518-434-5090.

4. When can I get married?: NY State Law requires a 24-hour waiting period before a ceremony can be performed. The license is valid for 60 days from the day after you receive it.

5. Is a blood test required for a marriage license in the State of New York?: No, a blood test is not required to obtain a marriage license in the State of New York.

6. Where are marriage licenses kept on file?: Marriage licenses are kept on file where the original marriage license was obtained. Each town, city, or village keeps their own records, e.g. Guilderland, Colonie and Bethlehem. If you are still having trouble locating it, or have forgotten where you obtained it, you may go through NY State Department of Health by calling 518-474-3077.

7. Do I get my birth certificate from the City Clerk’s Office?

Birth certificates are not obtained in the City Clerks Office; they are obtained from the Bureau of Vital Statistics, a division of the City Clerk’s Office located at:
City Hall, Room 254M
Albany, NY 12207

Contact Vital Statistics by calling 518-434-5045.

8. Where do I get my Certificate of Residency?: These may be obtained at the County of Albany located at:
112 State Street
Albany, NY 12207
Phone: 518-447-7070

9. Can I obtain my divorce documents at the City Clerks Office?

Divorce documents are obtained from the county in which you filed for divorce; if that is the County of Albany, they can be found and reached at:

Albany County Clerk, 16 Eagle Street - Room 128, Albany, NY 12207
Phone: 518-487-5100 or email: countyclerk@albanycounty.com

10. Where did Animal Control move to?: Animal Control is no longer a part of the City Clerks office; they can be reached at the Albany Police Department located at 526 Central Avenue, or by calling 518-434-5091.

11. Where should I make taxi complaints?: Taxi complaints may be made to Traffic Safety by calling 518-434-5791.

12. Where is the Family Court?: Family Court is now located at 30 Clinton Avenue (the old Salvation Army building). For more information, call 518-285-8600.

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Civil Service Exam Results

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1. What is the usual amount of time to get exam results back?

The amount of time between taking a test and getting results varies, but in general you should count on at least several weeks and sometimes as long as three or four months for exam results. Why does it take so long? The reasons vary: many examinations come from New York State Civil Service in Albany, and they process, rate and analyze exams from across the state at the same time. If the examination was decentralized, the rating and administrative processing may be done immediately or may take several weeks.

If you don’t hear from us right away, sit tight. Every exam candidate always receives a written report of results.

2. Do I get extra points on an exam if I am a veteran?

New York State (NYS) Civil Service Law provides that veterans who have served in time of war and meet certain other conditions may be eligible to have "veteran’s credits" added to their score on a Civil Service exam:

Veteran’s credits are added only to the scores of passing candidates, and they may be used only once for appointment
Non-disabled veterans may receive 5 additional credits on open competitive exams, and 2.5 credits on promotional exams
Disabled veterans may receive 10 additional credits on open competitive exams, and 5 credits on promotional exams

Applications for veterans credits and copies of the section of NYS Civil Service Law dealing with veterans credits may be obtained in City Hall Room 301.

3. Can I review my exam results?: In most cases, the letter notifying you of your exam results will contain instructions for requesting a "computational review" of your exam score. In this process, you will attend a review meeting where you will receive copies of the documents used to figure out your score, and you will be able to check to make sure your score was computer correctly. However, you will not be able to review questions and answers in this type of review.

4. What is an “eligible list?”: Every candidate who passes a Civil Service exam is placed on a list of people eligible to be hired for positions in that job category. It is called a "list of eligibles," or "eligible list." Candidates are listed in the order of their rank on the list, which is determined by their "final score." Final scores reflect scores on the exam, plus any points added for veteran’s credits (or for "seniority points" on promotional exams).

5. How long is an eligible list used for hiring?: Civil Service eligible lists are initially established for one year, in accordance with New York State Civil Service Law. They may be extended yearly, to a total maximum length of four years.

6. Can the public see eligible lists?: Eligible lists are public documents. A copy of any eligible list established by the City can be viewed during working hours (8:30 am to 5 pm) at City Hall in Room 301. Ask for the eligible list for the title in which you are interested.

7. Must I take a test again when the list expires?: Civil Service eligible lists are valid for at least one year, and up to four years, in accordance with state law. When the list expires, candidates must reapply and take the exam again in order to continue eligibility. A new list will be established as a result of the new test.

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Civil Service Exams

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1. How do I prepare for the exam? What do I study?

The City of Albany’s exams are all related to the requirements of specific job categories; they are not general tests of intelligence or ability. Therefore the first way to prepare for the exam is to get an exam announcement and read it carefully. The "scope" of the exam will provide a lot of information including the form of the exam (written, oral, evaluation of training and experience), the weight given to each part and the subjects to be tested.

Once you know the content of the exam, there are a couple of approaches to getting ready. One is to use a review or test book in the area to be tested. For example, if writing skills will be tested, a good grammar textbook may be the place to start. Another possibility is to look at the Civil Service review books (e.g., Arco series) in the public library for sample questions and answers. Even if there isn’t a review book for exactly the test you’re taking, there may be others that include the same topics. Compare the scopes of the two exams to find out. In addition, many of those books contain general strategies for test taking: how to stay calm, how to study, etc., and they can provide useful information to help in your preparation.

There may also be a study guide for your examination available on the New York State Civil Service website.

2. Do you have a policy for alternate examination dates?

Yes. An excerpt from the policy:

An alternate examination date will be granted to a candidate when warranted by one of the following reasons:
1. A death in the candidate’s immediate family or household within the week preceding the examination. Immediate family shall include the spouse, domestic partner, children, siblings, parents and grandparents of the candidate or spouse.
2. Military commitment.
3. Religious beliefs that preclude a candidate from taking an examination on the announced date.
4. A conflict with a previously scheduled commitment to participate as a member of a traditional, religious or civil ceremonial party, such as a wedding, baptism, bar mitzvah or graduation; or as a member of the immediate family or household of the individual for whom the ceremony is being held.
5. A conflict with a professional or educational examination. Professional examinations would include those for CPA, ACSW and the Bar. Educational examinations would include SAT, College Boards and Graduate Record Examination.
6. A conflict with a previously scheduled vacation or professional conference for which nonrefundable down payments were made before the examination announcement was issued.
7. Required court appearances.
8. Medical emergencies involving a hospital confinement or certification from a physician that the candidate is unable to appear for the examination due to a specific medical problem of the candidate or member of the immediate family or household.
9. Emergency weather conditions, verified by the local public safety agency, that lead to the closing of specific roads, highways or independent transportation services which prevent a candidate from reaching the test center.
10. Other reasons not listed will be considered on an individual case basis.
Limitations in Applying Alternate Test Date Policy
1. A candidate who takes a test on an alternate date has a responsibility to avoid exposure to any of the test content. The risk of such exposure is increased after the pre-rating review, which is usually held the Saturday following the written test, and for that reason, alternate test dates will generally not be granted later than the date of the pre-rating review.
2. Candidates approved to take the test on the alternate date will be required to sign an affirmation that they have not discussed the test content with any individual. If the affirmation is found to be false, the candidate will be disqualified and may be subject to civil or criminal liability or penalty.
3. When a candidate requests an alternate test date because of one of the reasons set forth in Section I above, the candidate will be required to provide appropriate information.
4. If two or more members of a household are candidates for the same examination and one member requests an alternate test date, all members of the household participating in the examination will be required to take the written test on the alternate date. If any member of the household has taken the test on the scheduled date, no other member of the household will be permitted to take the test on an alternate date.
5. Where an alternate test date request can only be accommodated by administering a test on an individual basis, the candidate may be assessed the cost of the monitoring services unless there is a compelling reason to waive this cost. Candidates will be advised of the approximate cost of the individual test when arrangements for an alternate date are being made.

3. What is provisional appointment?: A "provisional" appointment is made when there is no eligible list for a job category and a department wishes to make an appointment immediately. In this case the department may choose anyone who meets the minimum requirements for the job. However, a test will be given eventually for that job category. If you are appointed "provisionally", you must not only pass the exam when it is given, but you must be reachable for appointment by placing among the top three candidates on the list.

4. What are “Promotional” and “Open-Competitive” exams?

For "Promotional" exams, applications will be accepted only from current City employees who meet certain criteria.

When an exam is announced as "Open Competitive," applications will be accepted from anyone, either members of the public or City employees.

5. What kinds of exams are there?

The City tests for a wide range of competencies needed to do specific jobs, and the type of test is chosen to match the ability to be tested. These are some of the terms that appear on announcements to describe different types of exams:

A written exam tests for knowledge of one or more subjects. The format may be multiple-choice, short answer or essay.
An oral performance exam asks you to respond orally to a job-related situation. You may interact with a role player, or describe how you would act, or make a presentation after studying written materials. Oral performance exams are used to test for interpersonal and communication skills, and for content knowledge.
An Evaluation of Training and Experience exam (T&E) is used when specific education or experience is a good predictor of success at a job. Often, you are sent a special questionnaire in which you are asked about your education and work or volunteer experience in areas related to the demands of the job.
In a computer-based simulation, you respond on a computer to a series of job-related situations, which are presented either in writing or through an audiotape.
A physical agility exam tests for the physical demands of a job. You do physical exercises or sample tasks from the job that show your physical abilities.
In clerical skills performance tests, you type sample passages in a timed setting at rates that are typical for the job in question.

These are the most frequently used test types. Others may be used, and they are described on the exam announcement.

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Common Council

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1. Albany Common Council Statement on Saturday’s Events

Date: June 1, 2020

Contact: Corey Ellis

Albany Common Council President

518-478-6441/Cellis@albanyny.gov

Albany Common Council Statement on Saturday’s Events

ALBANY, NY – The Albany Common Council believes in the right of people to march and protest. This weekend many of our members marched with thousands in peaceful solidarity as a sign of unity and justice. Our law enforcement officers directed and made sure the march was orderly and assisted when needed, as reported by our members. It was a moving event. Our members continue to fight for the rights of the residents of our city to openly have their voices heard and respected. Just as we stand for everyone’s voices to be heard, we also stand with our local neighborhoods, community members, and law enforcement and their right to be safe, our neighborhoods not to be destroyed or vandalized. The actions of those who rioted and destroyed property did not reflect the common goals in the fight for justice, peace, and unity, and do not speak to the character of our city. As our city and communities continue to battle the impact of the COVID-19 pandemic, the destruction of property only adds to the burden of families and small businesses trying to recover emotionally and financially. As we move forward as a city we will respect everyone’s rights to truth, justice, and safety in the city that we call home.

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Community Choice Aggregation

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1. What is Community Choice Aggregation (CCA)?: CCA is a bulk electricity purchasing program for residents and small businesses. CCA uses group purchasing and competition to offer better electric rates, price stability and budget certainty, provide access to 100% renewable electricity and combat predatory practices of energy telemarketers and door-to-door sales.

2. What happens with my current utility?

Your electric bill has two main sections:

Delivery - Delivery charges cover the cost to maintain the physical infrastructure and address electricity outages.
Supply - Supply charges cover the cost of the electricity.

With a CCA you will still pay the delivery portion of your bill to National Grid and the supply will be paid to the company selected to serve the CCA. You will receive one bill from National Grid.

3. Can I participate?

To get the benefits of CCA you must meet all of the following requirements:

Live within a city, town or village that is participating in the Program,
Receive your electricity supply from National Grid,
Be a resident or small business (usually using less than 2,000 kilowatt-hours per month)
Not have a block on your account

If you meet these 4 criteria, you will automatically be included in the CCA. The CCA Program is compatible with budget billing, community solar and rooftop solar.

4. What if I don’t want to participate in the CCA?: CCA is all about choice and you have the opportunity to opt-out. If you are automatically eligible to participate in CCA you will receive an opt-out letter with details on how to opt-out. You have 30 days to opt-out via mail, phone or online.

5. What if I don’t opt-out within 30 days?: If you don’t opt-out within 30 days you will be switched to the CCA. You are still able to return to National Grid for your electric supply at any time without a penalty. It will take 1 to 2 billing cycles to return to National Grid.

6. How do I know if National Grid is my electric supplier?

Check the supply portion of your bill to see if it lists the name of a company other than National Grid (this is often found on the last page). If you receive two bills, you have already selected a supplier other than National Grid. If you are still not sure, contact us and we’ll help you.

Questions can be emailed to MEGA’s CCA team or by calling 518-533-5399.

Questions specific to the City of Albany can be emailed to the Department of Planning and Development, or by calling 518-465-6066.

7. Can I join (opt-into) the CCA if I already selected a supply company other than National Grid?: Yes, you can opt-into the CCA, but if you signed a contract for a certain length of time there may be a fee to terminate that contract. To find out, call your supplier.

8. What if I move?: If you move to another community participating in CCA you are able to join that group for the remainder of the Program term.

9. Where does the electricity come from?: CCA is about community choice and control over electricity supply. Municipal Electric and Gas Alliance (MEGA) creates a competitive bid process for electricity supply based on what the community desires. MEGA solicits multiple options from Energy Service Companies (ESCOs) and ultimately recommends an option to the community based on price and overall value. Some communities have requested a CCA supplied by 100% renewable electricity.

10. Can I get renewable electricity through the CCA?: Yes. Even if your community does not select 100% renewable electricity, you can opt-up into 100% renewable electricity. If your community selects 100% renewable electricity, you can opt-down into a standard grid mix at a lower price.

11. What electric suppliers serve CCAs?: Energy Services Companies (ESCOs) compete to win the business of the CCA by responding to a Request for Proposal (RFP).

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Cultural Affairs & Special Events

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1. Where should I look for the most up to date information on Albany events?: For the most up-to-date schedules, locations, timing, directions and parking for each event please visit the Albany Events website.

2. How do I host a special event in a city park or facility?

Special Events Permits are issued by the City Clerk’s Office. Complete the Online Special Events Permit Application Form, or visit the City Clerk’s Licenses and Forms page to access a PDF copy.

For more information call 518-434-5090 or email the City Clerk’s Office.

3. Where do I park for the Tulip Festival?: The Tulip Festival is held in a large green park in the center of the city. Parking is available on nearby city streets, but please be prepared to walk a few blocks into the festival.

4. Where is handicap parking for tulip festival?: You must have a handicap hang tag or license plates. Enter the park via Thurlow Terrace; follow the road near the lake and park on the left side of the road.

5. When do tulip bulbs go on sale?: The Tulip Bulb sale is organized by The Washington Park Conservancy. Please call 518-463-5846 for any questions.

6. Can I see the tulips before or after the Tulip Festival?: Washington Park is a public park and visitors may visit any time at no charge.

7. Is there an entrance fee?: There is no entrance fee for admission to the Tulip Festival.

8. Do you rent the stage?: No, we do not.

9. What time does Alive at Five start?: The event begins at 5 pm and ends at 8 pm.

10. When will I know if Alive at Five has been moved to the rain location?: Announcements to move to the rain location are made by 11 am the morning of Alive at Five. For up-to-date information, please call the Office of Special Events and Cultural Affairs at 518-434-2032 or check the Albany Events website.

11. How do I apply to perform at an event?: Please send an electronic press kit (EPK) to the Entertainment email or mail a press kit to:
City of Albany Office of Special Events
c/o Entertainment Coordinator
24 Eagle Street
City Hall, 2nd Floor Mezzanine
Albany, NY 12207

12. How do I apply to be a vendor?: Each event has different requirements and requires an application. To access an application or more information, visit the Albany Events Vendor Information page.

13. What time does the headliner go on for Alive at Five?: In most circumstances, opening acts play from 5 to 6 pm and headliners take the stage around 6:30 pm.

14. Where do I park for Albany Riverfront Park?: Parking is located in surface lots and garages along Broadway. Access concert site via the Hudson River Way Pedestrian Bridge.

15. Where is handicap parking for Albany Riverfront Park?

The Columbia Street Garage, which is equipped with elevators, is directly connected to the Hudson River Way Corning Preserve Parking lot (near the Riverfront Bar and Grille).

Parking is extremely limited (5 spots) on Quay Street near the Riverfront visitors building.

16. How do I host a special event in a city park or facility?

Special Events Permits are issued by the City Clerk’s Office. Complete the Online Special Events Permit Application Form, or visit the City Clerk’s Licenses and Forms page to access a PDF copy.

For more information call 518-434-5090 or email the City Clerk’s Office.

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Eviction FAQ's

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1. What do I do if I get an eviction notice?

If you receive an eviction notice, the worst thing you can do is to do nothing.

Pay attention to any deadlines or court dates - write them down. Are there any steps you can take to fix the issue that has lead to the eviction notice? For example, if you are behind on rent, you could apply for the Emergency Rental Assistance Program or contact United Tenants of Albany about assistance, or talk to your landlord about a payment plan. If there are lease violations, perhaps you can take steps to remedy that situation.

You may also wish to seek legal assistance through an organization such as the Legal Aid Society of Northeastern NY.

Remember that you have the legal right to stay in your home until you have received an eviction judgment and your landlord has a signed warrant. An eviction notice does not mean you have to leave.

2. I just received an eviction notice - how soon could I be evicted?: Under normal circumstances, the eviction process can move fairly quickly. However, due to the COVID-19 pandemic, there is a large backlog of cases moving through Albany City Court. If you plan on showing up to court and fighting the eviction, the process could take several weeks, or even months.

3. Will I have an attorney in court?

Currently, tenants in Albany do not have a right to counsel. This means that tenants do not get a lawyer appointed to them in eviction court.

Tenants do have the option of seeking an attorney on their own. For free legal assistance, contact the Legal Aid Society at 833-628-0087.

4. Do I have to go to court? Should I go to court?

Legally, you are not required to attend court in a civil case, such as an eviction. You will not be arrested for failing to appear.

However, if you do not go to court, you will not have the chance to be heard by the judge. In addition, in many cases where the tenant does not show up, the judge will issue a default judgment against them.

5. Is it true that my landlord cannot evict me if the unit has no ROP?

Generally, Albany City Court judges do not ask about whether or not the property in question has a valid ROP (Residential Occupancy Permit). However, the tenant is able to use that argument as a defense in non-payment of rent cases. This means that the tenant (or their attorney) would need to show up in court and tell the judge that there is no ROP.

To find out if your apartment has an ROP, click here.

6. Can I be evicted for an expired lease?: An expired lease is not a valid reason (also known as a "good cause") to evict a tenant in Albany. However, tenants may face eviction if they refuse to sign a new lease agreement.

7. What are the "good causes" (reasons) for eviction in Albany?

Under Albany's new Good Cause Eviction Law, most tenants can only be evicted for certain reasons, also known as "good causes." These include:

Not paying rent
Violating the lease
Refusing to allow the landlord access to the unit
Persistent nuisance activity
Criminal/illegal activity
The landlord or their immediate relative plans to move in
Certain property sales
The tenant previously agreed to leave (at least 5 months ago), and the landlord has signed a new lease with someone else.

An expired lease alone is not a valid reason to evict someone in Albany.

Be Aware: This law does not apply to owner-occupied properties with 4 or fewer units.

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Fair Housing Legislation

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1. What is the purpose of good cause eviction law?

The proposed good cause eviction legislation codifies an existing practice in Albany City Court landlord-tenant proceedings wherein a landlord seeks a judicial warrant of eviction against their tenant. This legislation will prevent landlords from removing their tenants without first obtaining an order from an Albany City Court judge. Good cause eviction law flips the script. Under a good cause eviction statute, each tenant in the City of Albany will be entitled to a renewal lease and protection against an unconscionable rent hike, unless the landlord can substantiate a good cause for the tenant’s eviction. The proposed legislation outlines common sense and practical grounds for eviction. A landlord must satisfy only one of the grounds for eviction before a judge may grant the warrant of eviction against the tenant.

2. What are the proposed grounds for eviction?

The proposed grounds for eviction are as follows:

a tenant’s failure to pay rent;
a tenant’s substantive lease violation;
a tenant’s unreasonable refusal to allow their landlord access to the unit or premises;
a tenant’s illegal use of a unit or the premises in violation of an order;
a tenant’s persistent nuisance activity in the unit or on the premises;
a tenant’s criminal or illegal activity in the unit or on the premises;
a landlord’s recovery of the premises, subject to conditions;
a landlord’s entry into an enforceable, arms-length contract for sale of the property where a condition of the sale requires the property to be unoccupied at the time of the transfer of ownership;
and a landlord’s receipt of a tenant’s prior consent to vacate the premises at least five months prior to the vacate date, so long as the landlord has entered into a bona fide lease agreement for the premises with a new tenant.

3. Does this legislation disrupt the process by which a landlord secures a judicial warrant of eviction against a tenant?

No, this legislation seeks to codify the grounds for eviction upon which Albany City Court judges rule. For more information about the procedure to obtain a judicial warrant of eviction, please visit: Evicting a Tenant | NY CourtHelp (nycourts.gov).

4. Is this rent control?

No, the proposed legislation does not provide for rent control. Rent control limits rent rates in a city and most rent control legislation caps the maximum amount of rent that a landlord can charge a tenant for occupancy of a unit as well as the amount that the rent may be increased per year. No provision in the proposed good cause eviction legislation limits a landlord’s ability to increase rent. The proposed legislation does, however, prevent a landlord from evicting a tenant who fails to pay rent after a landlord has unjustifiably increased the rent. A landlord may justify a rent increase if the landlord has made improvements or repairs to the premises.

5. If this legislation is enacted, will a landlord be able to evict a tenant that is creating a nuisance for other tenants or damaging the property?

Yes, this legislation provides a landlord with the right to evict a tenant who causes a nuisance on the premises.

6. How is this legislation different from the New York State Housing Stability and Tenant Protection Act that was recently enacted in 2019?

The Housing Stability and Tenant Protection Act (HSTPA) provides for statewide rent regulation in that it prohibits a landlord from evicting a tenant for filing a complaint on a code violation against the landlord; creates a crime of unlawful eviction, where a landlord illegally locks a tenant out of the premises or uses force to evict a tenant; requires a landlord to provide notice to their tenant if the landlord intends to increase the rent more than five (5) percent or does not intend to renew the tenant’s lease; limits security deposits to one month’s rent and provides procedures to ensure the security deposit is promptly returned to the tenant; and strengthens protections for tenants against retaliatory evictions, among other provisions.

The proposed good cause eviction legislation builds upon the HSTPA but is wholly separate. The HSTPA applies to all landlord-tenant relationships in the State of New York; the protections found in this proposed legislation will apply only to eviction proceedings where the subject property is located in the City of Albany. The HSTPA does not codify any grounds for eviction. This legislation seeks to fill that gap, so that landlords and tenants who rent in the City of Albany will be on notice of the rules and expectations.

7. Will this legislation prevent a landlord from increasing the rent if the landlord has made repairs or improvements to the premises?

No, nothing in this legislation will prevent a landlord from increasing rent charges to a tenant. If the landlord increases rent and the tenant fails to pay the increased rent, the landlord may commence an eviction based on the tenant’s failure to pay rent. The reason and the justification for the increase to the rent will be reviewed by an Albany City Court judge. If the landlord can justify the rent increase, the landlord will be entitled to a warrant of an eviction against the tenant. If, on the other hand, the landlord is unable to justify the rent increase, the fact that the increase is unjustified will present the tenant with a defense to the eviction proceeding.

8. Will this legislation prevent a landlord from negotiating with their tenant to exit the property?

No, nothing in this legislation will prevent a landlord from negotiating with their tenant. This legislation is aimed at codifying existing grounds for eviction in eviction proceedings. A tenant may agree to vacate the premises on terms that are agreeable to the landlord.

9. How long with Residential Occupancy Permits last according to the proposed legislation?

Under the new rules, an ROP will list two years instead of two and a half years.

10. Will Residential Occupancy Permit fees increase under the proposed legislation?

No, the $50 per unit fee set in 2013 will remain the same, though in future years the Building Department will have the authority to increase fees up to 5% in a given year to cover increased administrative costs.

11. Are residential dwelling units being held to a higher standard under the new Residential Occupancy Permit rules?

No, units will have to comply with the NYS Building Code and Albany City Code as they always have, though the Building Department will have the authority to revoke an ROP where there has been a willful noncompliance with a notice of violation concerning health and safety violations at the unit.

12. Under what circumstances will the Buildings Department revoke a Residential Occupancy Permit?: The Building Department will be able to revoke a Residential Occupancy Permit in cases where there are significant health and safety violations at the property which the property owner willfully fails to address after receiving a notice of violation. If a property owner makes or is making a good faith effort to address the violations or is prevented from making repairs, the Residential Occupancy Permit will not be revoked and if a Residential Occupancy Permit is revoked it may be re-issued after the unit passes a new Residential Occupancy Permit inspection.

13. What additional obligations does a property owner have under the proposed Residential Occupancy Permit?

There are two. First, the Residential Occupancy Permit will have to be posted conspicuously at the property. This will make it easier for first responders to reach the owner in the event of an emergency and help the Building Department to better coordinate with property owners to resolve code violations without issuing citations. Second, if a property owner is seeking eviction in Albany City Court, a copy of the ROP will have to be submitted along with the eviction paperwork. This will avoid delays later in the eviction proceeding.

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Fire & Emergency Services

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1. Why does a fire truck come when you call for an ambulance?

Why does a fire truck respond when I wanted an ambulance? Because firefighters can and do get there first, and time is critical in a medical emergency. Every Albany Fire fighter is cross-trained in Emergency Medical Services. What does that mean to you, a citizen phoning 911?

In the early days, fire stations were strategically located so the crews could quickly get to burning buildings. Obviously, time is an important aspect of firefighting, because flames can rapidly spread through a building. The ability to quickly respond to a fire provides more time to rescue people inside, and save property by suppressing the blaze in the early stages. It soon became apparent that the firefighter’s ability to "get there fast" could be used for other types of emergency response, such as heart attacks, strokes and trauma.

Every Minute Counts

Every minute counts for someone who has experienced a heart attack, injury, or other life threatening illness. The heart and brain have a better chance of full recovery they receive oxygen and/or medications in a timely manner. After that, a person can suffer brain damage or worse. Our firefighters, many of them educated to the level of paramedic, can use life saving techniques including defibrillation and medications to help prevent death or permanent injury. These life saving techniques are much more effective if they can get to a patient within the first four minutes.

Each Albany Fire Station is part of a much larger, intricate dispatch system. The system is designed to provide adequate emergency coverage for the citizens who live and visit here, by carefully managing response resources. Fire stations are not isolated or randomly located. They are strategically positioned to provide the best coverage with the least expenditure of resources.

When you dial 911 for a medical emergency, expect an Albany fire truck. The expertise that they bring is truly lifesaving.

2. Why does the Fire Department bring the fire engine just for a simple inspection?

Two reasons:

These inspections are conducted by on-duty engine companies that must be ready to respond to an emergency call from the field.
An important part of the value of the public safety inspection is to familiarize your local firefighters with the buildings and business in Albany. While they check for hazards and consult with property owners on how best to eliminate or minimize the likelihood of a fire, they also familiarize themselves with access points and the layout of the facility.

3. Why do firefighters break out windows and cut holes in roof during a fire?: Firefighters ventilate smoke, superheated, poisonous, or explosive gases for safety and visibility. This allows firefighters to get inside the building to find and extinguish the fire, thereby reducing property damage. This also reduces the chance of a possible dangerous explosion. The environment inside a burning building is not like the movies portray it. Often firefighters cannot see their hands in front of their faces. They crawl to try and remain below smoke and heat and feel their way through the hostile environment. Reducing the smoke in the building allows more efficient rescue and extinguishment of the fire.

4. Why do firefighters work 24-hour shifts?: Firefighters work 24-hour shifts, because unlike police, firefighters cannot go out and perform training, inspections etc. during the nighttime. It would take more firefighters to cover 8 hour shifts. Firefighters at Albany work a 48 hour work week and the 24 hour shift allows this. This type of schedule is the most cost-effective work schedule to provide fire protection and is the most common.

5. Why do we see fire department crews at the store?: Because the crews work a 24-hour shift, they must eat their lunch and dinner at the station. At times firefighters all eat the same meal, as a group. The crews pay for their food out of their own pockets. So, after the equipment is checked and the housework completed, one of the fire trucks may make a quick trip to the grocery store to purchase the food for the shift if necessary. All crews remain in service to respond to calls during this time and only crews with a store in their "first response territory" will be at the store. This ensures there is no delay in responding to calls.

6. What responsibilities do firefighters have other than fighting fires?

Your Albany Fire Department is an "All hazard department." We do much more than fight fires. We respond to calls for medical aid, including illness/accidents at home and work, and injuries resulting from vehicle crashes. Other calls for emergency response involve hazardous materials releases, technical rescues, response to fire alarms and other calls for public assistance as well as maritime emergencies. We also work to educate the general public about fire safety.

Firefighters also spend much of their time:

Maintaining equipment
Doing routine public safety inspections for businesses and rental housing
Training for all types of emergency responses
Filling out the reports and paperwork associated with these activities

7. What should I do when I see or hear an emergency vehicle coming towards me when I'm driving?: When it is safe to do so, you should pull over to the right and stop until all emergency vehicles have safely passed. If you cannot safely maneuver to the right, simply stop and stay stopped so the vehicles can go around you safely. Depending on the emergency, multiple apparatus may be responding. Be sure to check for additional emergency vehicles prior to pulling back out into traffic.

8. My smoke detector or Carbon Monoxide detector is chirping, what does that mean?

Most modern smoke detectors will chirp to alert you the batteries are low, you should replace the batteries and test your detector. Detectors can be purchased at any hardware or large commercial department store.

Did you know your detector has a life span? Check it for an expiration date to ensure your safety.

9. Why do you block traffic lanes at auto accidents, sometimes more lanes than necessary?: We block traffic lanes for the safety of our personnel and our patients. Blocking extra lanes keep our personnel safe when they go back to our apparatus to get more equipment and help protect the victim we are trying to stabilize. Over 25 firefighters are killed or injured each year while working at incidents on streets and highways.

10. Why do fire trucks stay at a medical emergency after the ambulance has arrived?: Albany Firefighters basically bring an emergency room to your house. Our crews have the ability to perform EKGs, start IVs, administer various medications, intubate patients and much more. Aside from trauma or stroke calls, it is better for us to treat and improve the patient’s condition prior to transporting to the emergency room.

11. Why am I not supposed to drive over a fire hose?: Firefighters are very concerned about running over fire hoses because the hose can be damaged and any firefighter at the end of a nozzle will have the water interrupted and possibly cause injuries or death. Any hose that is driven over without protection has to be taken out of service and tested. Driving over a fire hose is prohibited and punishable with a fine, by City Code 197-7.

12. Can you get my cat out of a tree?: The Fire Department does not assist in rescuing animals. Citizens may contact Animal Control. The telephone number is 518-462-7107.

13. How do I schedule a Fire Drill?: Training is provided by Albany Fire Department (AFD). We can assist you in organizing and conducting an orderly evacuation, and evaluating results with management of the facility. To schedule a Fire Drill contact AFD Fire Prevention Bureau at 518-447-7879.

14. What if I smell gas in my home?: You will need to get out of the house and then call 911 for the Fire Department from outside of the house or from a neighbor’s house. The use of a phone could cause the gas to ignite if you called from inside the house.

15. How often should I change the batteries in my smoke detectors?: We recommend you change the batteries in your smoke detectors every 6 months, an easy way to remember is to change batteries when you reset your clock for daylight savings time.

16. Does the Fire Department fill fire extinguishers?: Albany Fire Department is not equipped to fill fire extinguishers at this time. However, you can find local fire extinguisher businesses in the yellow pages to refill them.

17. Can I burn leaves in my yard?: No, City ordinance prohibits outside burning leaves within the City limits.

18. Can I have recreational fire in my backyard?

Any recreational fire must be in a wire, steel, concrete, brick or other fireproof enclosure. It must be continuously under the care of a competent adult from the time it is kindled to the time it is extinguished. It must be at least 25 feet away from any structure constructed completely or partially of wood and it cannot be within 10 feet of any type of structure.

At no time may you burn garbage or any material that produces noxious odors.

19. Can I ride along with the Fire Department?: Yes, citizens can request to ride along on a fire engine. For more information contact the Training and Education Division at 518-447-7879.

20. How much does a Fire Truck cost responding to a fire?: Fire Engines and Ladder Trucks are supported by taxpayer revenues and there is no charge for these pieces of equipment.

21. How do I become an Albany Firefighter?: For information on the requirements and hiring process, please visit the Join the Albany Fire Department website.

22. How do I get my hydrant painted/serviced?: The Albany Fire Department does not own, nor is it responsible for the maintenance of fire hydrants. All questions concerning fire hydrants should be made to the Albany Water Department at 518-434-5316. If you have a hydrant near your property please ensure it is shoveled during the winter. Quick accessibility to a fire hydrant could save your life or the life of a neighbor.

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General Services

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1. What goes in the recycling bin (blue bin)?

The City of Albany provides residents with a blue bin for all recyclables.

The City of Albany uses the "Single Stream" method of recycling. Single Stream is where all recyclables such as glass, metal and plastic containers, paper, cardboard, milk carton and juice containers all go in one bin. All of these items should be placed loosely in the bin. No sorting necessary! It’s recycling made easy.

2. What day can yard waste be put out?: Yard waste for City collection must be placed in a biodegradable paper bag and placed curbside the evening prior to your collection day. Grass and leaves only. No dirt or stones. Branches must be bundled and tied together and should not exceed 4 feet and 4 inches long. Yard waste will not be collected unless it is placed in a paper biodegradable bag. Absolutely no plastic bags.

3. Is there a special day to place out appliances?: All appliances should be placed curbside on the regular collection day. When placing a refrigerator curbside, please remove all doors and place doors at the curb.

4. What is the policy with a property that has commercial space on the bottom floor and apartment(s) above that space; does the City pick up the refuse for them?: If a building has a commercial unit in it or the property has more than 4 units it is deemed a commercial space and thus the building owner must provide a private hauler for trash and recycling for the entire building.

5. If a property is deemed to be commercial and has a separate hauler, how do they go about recycling?: The private hauler is responsible for providing a separate receptacle for the purpose of recycling as stated in City Code 313-16. Failure to provide recycling to their tenants can result in a $325 fine.

6. How do you dispose of residential construction debris?

Residential construction debris will be picked up as long as the following is adhered to:

It must be neatly containerized in boxes, bags, metal or plastic cans, or tied in bundles. All of which, must be manageable by one person.
Loading the debris into collection vehicles should take laborers no more than four trips between the debris piles and the vehicle.
Building debris should be placed curbside no more than two times per month on your scheduled collection day.

7. I’m moving out of my home on Tuesday but my trash pickup is not until Friday morning. Can I make special arrangements to have my items picked up on Wednesday?

No. Trash and recycling can only be placed curbside the evening prior to your scheduled pickup day, no earlier than 4:30 pm and no later then 12:01 am. Any items placed curbside earlier or later than the above stated time will result in a fine being issued. The amount of the fine may be up to $650 for violating the City Code. An additional bill will be issued for the cost of removal of the illegal debris.

If you are moving out of your home we encourage you to plan ahead and put a reasonable amount of trash out weekly or to expedite the removal you may hire a private hauler to remove the trash.

8. My trash and recycling is collected on Monday morning but I’m leaving on vacation Saturday morning. Can I place my trash curbside before I leave?: No. Trash and recycling can only be placed curbside the evening prior to your scheduled pickup day, no earlier than 4:30 pm and no later then 12:01 am. Any items placed curbside earlier or later than the above stated time will result in a fine being issued. The amount of the fine may be up to $650 for violating the City Code. An additional bill will be issued for the cost of removal of the illegal debris. If you’re going to be on vacation on your scheduled collection day we encourage you to ask a neighbor, friend or family member to place your trash out within these time limits.

9. If there is a holiday does the trash day change?: No. All holidays will have normal trash and recycling pickup.

10. Who is responsible for maintaining the sidewalk and right-of-ways in front of my house?: All residents, not just homeowners are responsible to maintain their property and the adjoining public ways free of litter and debris, excessive accumulation of animal waste, overgrowth, undergrowth and weeds. Failure to do so will result in the City, after proper notice is given, cleaning the property and billing the homeowner for the cost of the cleanup. An additional fine may be issued up to $650 for violating City Code 313-51.1.

11. Who is responsible for street cleaning?: The Department of General Services is responsible for all street sweeping in the City of Albany. All streets are cleaned on a weekly schedule, weather permitting. Any cars that don’t adhere to the no parking signs will be ticketed.

12. How do you dispose of hazardous waste and electronics?: The City of Albany sponsors several free household hazardous waste and electronics drop off days throughout the year. For more information please call 518-434-2489 or visit the Albany Recycles website.

13. Who is responsible for shoveling the sidewalk in front of my property?: It is the responsibility of all property owners and/or residents to remove snow and ice from the sidewalks adjacent to their property within 24 hours of the end of a snowstorm. In no event shall snow, by anyone, be shoveled, plowed or snow blown into the City streets, carriageways, or crosswalks for removal. Shoveled paths should be wide enough for a wheel chair to pass through. Failure to remove the snow from the sidewalk can result in the City cleaning the sidewalk and the homeowner being billed for the removal as per City Code 323-21/22.

14. How much trash can I place curbside?: The purpose of Albany’s waste collection and recycling program is to collect normal weekly generated household trash and recycling from residential properties with 4 or less units. Excessive quantities of trash may be subject to a bill and fine. Excessive amounts of trash is defined as anything not manageable by 1 person, unable to be loaded into a collection vehicle and takes laborers more than 4 trips between the pile and the vehicle.

15. What can I put out for trash pick up?: A number of Department of General Services crews work to pick up trash, single stream recycling, and yard waste from the curb. Yard waste must be bundled or contained in biodegradable bags. For more information on what materials can be included in recycling, view the Single Stream Recycling Materials (PDF).

16. Can I put electronics out for pick up?: No. Due to a New York State law, electronics are no longer eligible for curbside pick up. Residents have several options, including our recycling events or dropping off electronics at the Department of General Services between the hours of 8 am and 4:30 pm, Monday through Friday, and showing proof of residency. For more information about how to get rid of electronics, visit the Albany Recycles Electronics Recycling page.

17. How can I get cleanup supplies for my event?

The Department of General Services is happy to assist a neighborhood or community group in doing a cleanup project in city neighborhoods. We are able to provide items necessary to having a successful cleanup. Items available are:

Bags (trash and yard waste)
Gloves
Rakes (fan and steel)
Shovels (flat and pointed)
Street brooms

To request cleanup supplies click here

18. How can I get mulch or compost?: Residents can pick up 30 gallons of compost and mulch from the Department of General Services for free. Wood chips and topsoil are also available for purchase. Organizations interested in requesting a donation of City mulch or compost for a community project, on city property, can do so by clicking here.

19. How can I get a tree planted next to my house?: Residents interested in street trees can take advantage of the Adopt A Tree program where the Department of General Services covers half of the cost of planting a tree adjacent to residential property. For more information about this program, call 518-434-2489 or click here.

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Henry Johnson Award

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1. Can children be nominated/win the award?: Yes. We welcome nominations from all age groups. Nominations of children are possible and project/service will be considered regardless of age.

2. Must nominators and co-nominators be residents of the City of Albany?: No. Only the award nominee must be a City of Albany resident with a permanent mailing address in the City of Albany.

3. Does the nominee's length of time as a resident of Albany matter?: No. The nominee could be an Albany resident for a month or a lifetime. Consideration of their nomination will be based on the impact of their work in the community.

4. What are you looking for in a nominee?: The Henry Johnson Award will be given to an Albany resident, nominated by their peers, who has made meaningful contributions to their community leadership and has bettered their community or the City in any of the following areas: arts and history, social justice, education, or volunteerism. This year, consider those who have risked their lives or even their health in the fight against COVID-19.

5. What kinds of community service count?: Any kind that you think merits acknowledgement and thanks. Nominees can be artists, activists, educators, artists, soup kitchen volunteers, or a neighbor who regularly picks up trash in the neighborhood. Any kind of helper can be nominated. They needn't have made a big splash; they can be helpful to their community in 101 small ways that add up to greatness.

6. Can I nominate myself?: No. But your spouse, parent, sibling, child, best friend, neighbor, teacher, student, colleague, or employer can nominate you.

7. If I'm going to nominate someone, do I need co-nominators?: No. Co-nominators are not necessary, but they can help strengthen a submission.

8. How many winners can there be?: There will be one winner each year, as well as possible "honorable mentions" the Award Committee identifies based on the strength of the nomination.

9. Who is on the Henry Johnson Award Committee?: The Henry Johnson Award Committee is made up of members of the Henry Johnson Day Advisory Group and members of the Albany community.

10. How will the winner be selected?: The Award Committee will collect and review nominations.

11. How will I know if my nominee has won?: A member of the Award Committee will contact both you and the winner by phone and/or email. This is why it is important that you include contact information in your nomination form.

12. Will I be contacted if my nominee has not won this year's award?: No, you will not be contacted if your nominee was not selected for this year's award, but we encourage you to apply again next year for consideration.

13. When will the 2023 Henry Johnson Award be given?: The Award will be given on Saturday, September 9, 2023 , at the City of Albany Riverfront Jazz Festival. Details about the event are forthcoming. The winner must be available to receive the in person, barring any extenuating circumstances that should be brought to the attention of the Committee in advance.

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Human Resources

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1. How do I apply for a job opening or exam with the City of Albany?

The first step to City employment is checking the announcements for job openings and examinations. Announcements are available in the jobs portal, at City Hall Room 301, at all public libraries, and at 125 other locations in the community.

The next step is filling out an application for the job openings or exams you think match your interests and qualifications. Application forms are available at City Hall, Room 301. As you complete the application, make sure that you pay close attention to the minimum qualifications for the job category. Describe the areas of your experience or education that show you meet those requirements. In the application review process, analysts will match the experience and training on your application with the requirements stated on the announcement to determine if you qualify for the exam or job opening.

2. How do I apply for more than one job or exam?: You must complete a separate application for every job or exam for which you want to be considered. (The City uses the same application form for both current job openings and Civil Service examinations.) Remember that every job category will have different training and experience requirements. Include information about your educational background, experience, and relevant licenses you hold that shows that you meet the minimum qualifications stated on the announcement.

3. Do all applicants take an exam?: No. For some job categories, all candidates who meet the requirements for appointment (“minimum qualifications”) are eligible for consideration by the hiring department without an examination. For a small number of jobs there are no experience or education requirements. But for most job categories, candidates who meet the minimum requirements are ranked by means of an examination. The department then makes its choice from the people at the top of the “eligible list.”

4. How do I find out about the job duties, requirements and type of examination?: Postings for job openings and exam announcements offer a wealth of information about jobs and their requirements. They describe the duties of the job. The “minimum qualifications” list the experience or education needed to be approved for the exam or considered for the job opening. In addition, the exam announcement includes the exam’s “scope,” a description of the topics to be tested, the type(s) of exam – there may be more than one part – and the weight given to each part.

5. Can I apply for an exam even if it hasn’t been announced?: No.

6. What happens to applications for job openings and examinations that are submitted after the deadline?: Applications submitted after the final filing date are not accepted. The exam announcement is considered to be a kind of contract with the public. In order to be fair to everyone who sees the announcement, we must reject any application that is submitted after the closing date for applications. Therefore it is important to pay close attention to all the dates on the exam announcement. If a candidate who submits a late application also submits an application fee, the fee is not refunded.

7. What happens if I don’t meet the minimum qualifications for the exam?: If the analyst determines that the combination of education and experience you described on your application doesn’t meet the minimum qualifications, you will get a letter from the City. You will be given a chance to submit more information or clarify what you told us before. If you did not tell us about all your relevant experience or education the first time, this is your opportunity. What happens if I don’t meet the minimum qualifications for the exam?

8. When are letters admitting candidates to the exams sent out?: Admittance letters are sent out 10-14 days before the exam date. If you have not received your admittance letter by the Wednesday before the exam date, you should call Personnel at 434-5049.

9. Must I live within the City limits to apply for a job with the City of Albany?: No. The City of Albany may choose to exercise a “residency preference” in hiring. That means that the names of City residents will be sent to departments for consideration first, and the names of non-residents only if there are not enough residents available to fill the positions.

10. How do I prepare for the exam? What do I study?

There may also be a study guide for your examination available on the New York State Civil Service website.

11. Do you have a policy for alternate examination dates?

Yes. An excerpt from the policy:

An alternate examination date will be granted to a candidate when warranted by one of the following reasons:
1. A death in the candidate’s immediate family or household within the week preceding the examination. Immediate family shall include the spouse, domestic partner, children, siblings, parents and grandparents of the candidate or spouse.
2. Military commitment.
3. Religious beliefs that preclude a candidate from taking an examination on the announced date.
4. A conflict with a previously scheduled commitment to participate as a member of a traditional, religious or civil ceremonial party, such as a wedding, baptism, bar mitzvah or graduation; or as a member of the immediate family or household of the individual for whom the ceremony is being held.
5. A conflict with a professional or educational examination. Professional examinations would include those for CPA, ACSW and the Bar. Educational examinations would include SAT, College Boards and Graduate Record Examination.
6. A conflict with a previously scheduled vacation or professional conference for which nonrefundable down payments were made before the examination announcement was issued.
7. Required court appearances.
8. Medical emergencies involving a hospital confinement or certification from a physician that the candidate is unable to appear for the examination due to a specific medical problem of the candidate or member of the immediate family or household.
9. Emergency weather conditions, verified by the local public safety agency, that lead to the closing of specific roads, highways or independent transportation services which prevent a candidate from reaching the test center.
10. Other reasons not listed will be considered on an individual case basis.
Limitations in Applying Alternate Test Date Policy
1. A candidate who takes a test on an alternate date has a responsibility to avoid exposure to any of the test content. The risk of such exposure is increased after the pre-rating review, which is usually held the Saturday following the written test, and for that reason, alternate test dates will generally not be granted later than the date of the pre-rating review.
2. Candidates approved to take the test on the alternate date will be required to sign an affirmation that they have not discussed the test content with any individual. If the affirmation is found to be false, the candidate will be disqualified and may be subject to civil or criminal liability or penalty.
3. When a candidate requests an alternate test date because of one of the reasons set forth in Section I above, the candidate will be required to provide appropriate information.
4. If two or more members of a household are candidates for the same examination and one member requests an alternate test date, all members of the household participating in the examination will be required to take the written test on the alternate date. If any member of the household has taken the test on the scheduled date, no other member of the household will be permitted to take the test on an alternate date.
5. Where an alternate test date request can only be accommodated by administering a test on an individual basis, the candidate may be assessed the cost of the monitoring services unless there is a compelling reason to waive this cost. Candidates will be advised of the approximate cost of the individual test when arrangements for an alternate date are being made.

12. What is provisional appointment?: A "provisional" appointment is made when there is no eligible list for a job category and a department wishes to make an appointment immediately. In this case the department may choose anyone who meets the minimum requirements for the job. However, a test will be given eventually for that job category. If you are appointed "provisionally", you must not only pass the exam when it is given, but you must be reachable for appointment by placing among the top three candidates on the list.

13. What are “Promotional” and “Open-Competitive” exams?

For "Promotional" exams, applications will be accepted only from current City employees who meet certain criteria.

When an exam is announced as "Open Competitive," applications will be accepted from anyone, either members of the public or City employees.

14. What kinds of exams are there?

A written exam tests for knowledge of one or more subjects. The format may be multiple-choice, short answer or essay.
An oral performance exam asks you to respond orally to a job-related situation. You may interact with a role player, or describe how you would act, or make a presentation after studying written materials. Oral performance exams are used to test for interpersonal and communication skills, and for content knowledge.
An Evaluation of Training and Experience exam (T&E) is used when specific education or experience is a good predictor of success at a job. Often, you are sent a special questionnaire in which you are asked about your education and work or volunteer experience in areas related to the demands of the job.
In a computer-based simulation, you respond on a computer to a series of job-related situations, which are presented either in writing or through an audiotape.
A physical agility exam tests for the physical demands of a job. You do physical exercises or sample tasks from the job that show your physical abilities.
In clerical skills performance tests, you type sample passages in a timed setting at rates that are typical for the job in question.

These are the most frequently used test types. Others may be used, and they are described on the exam announcement.

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Join AFD

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1. Is firefighting dangerous?: Firefighting is an inherently dangerous job but we pride ourselves on having top quality gear and excellent training. Everything we do is done as a team. Our goal is always to accomplish our mission while keeping our firefighters as safe as possible.

2. What hours does an Albany Firefighter work?: Albany firefighters work 24 hour shifts followed by 72 hours off.

3. Why do firefighters work 24-hour shifts?: Firefighters work 24-hour shifts, because unlike police, firefighters cannot go out and perform training, inspections etc. during the nighttime. It would take more firefighters to cover 8 hour shifts. Firefighters at Albany work a 48 hour work week and the 24 hour shift allows this. This type of schedule is the most cost-effective work schedule to provide fire protection and is the most common.

4. What other responsibilities do firefighters have other than fighting fires?: Your Albany Fire Department is an “All hazard department”. We do much more than fight fires. We respond to calls for medical aid, including illness/accidents at home and work, and injuries resulting from vehicle crashes. Other calls for emergency response involve hazardous materials releases, technical rescues, response to fire alarms and other calls for public assistance as well as maritime emergencies. We also work to educate the general public about fire safety. Firefighters also spend much of their time maintaining equipment, doing routine public safety inspections for businesses and rental housing, training for all types of emergency responses and filling out the reports and paperwork associated with these activities.

5. When is the fire exam given?: The next written exam will take place on Saturday, February 11, 2023. Applications must be submitted through jobs.albanyny.gov no later than 11:59 p.m. Friday, January 27, 2023. Exams are held based on the needs of the Albany Fire Department and is set by the Department of Civil Service.

6. What is an Albany firefigher's salary?: The current starting salary for a firefighter/EMT is $45,500 with annual “step increases” until reaching “top grade”. Top grade firefighter EMT salary is $69,999. There is also opportunity to advance to a higher rank or become a paramedic.

7. Where do I get my EMT certifications?: Please visit joinafd.org to see a list of EMT training providers. Do not wait until you get your civil service exam test results before signing up.

8. Do I need to be an Albany Resident to become an Albany Firefighter?: Candidates must have been legal residents of Albany, Columbia, Greene, Rensselaer, Saratoga, Schoharie or Schenectady County for at least thirty (30) days immediately preceding the date of the written examination. ***RESIDENCY PREFERENCE FOR APPOINTMENT*** (ALLOWED FOR UNDER SECTION 23.4-a OF NEW YORK STATE CIVIL SERVICE LAW & CITY OF ALBANY LOCAL CIVIL SERVICE RULE VII) 1. Preference in appointment may be given to successful candidates who have been legal residents of the City of Albany for at least thirty (30) days immediately preceding the date of the written exam. 2. When preference in certification is given to residents of the City of Albany, in order to be included in certification as a resident of such municipality, an eligible candidate must be a legal resident on the date of the examination and must be a legal resident of the City of Albany at the time of certification and at the time of appointment.

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Join APD

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1. What hours would I be expected to work?: The Albany Police Department is a full-service, 24-hour police department with three 8 hour shifts. Employees, both sworn and non-sworn work 8:00 a.m. to 4:00 p.m., 4:00 p.m. to 12:00 a.m. or 12:00 a.m. to 8:00 a.m. Employees on special assignments may have flexible or different hours depending on their role at the department.

2. What schedule do Albany police officers have?: Police Officers working in the patrol division have a rotating schedule. Patrol Officers work five shifts and then have two days off for a two week period. The next week, they work four shifts and then have two days off allowing your days off to change on a consistent basis. Other employees of the department may have a set or different schedule depending on their position or needs of the department.

3. What are the requirements to become an Albany police officer?

APD candidates must be at least nineteen (19) years of age on or before May 15, 2021, to be admitted to the written test. Eligibility for appointment as a police officer begins when the candidate reaches age 20. Candidates who reach their 35th birthday on or before the date of the written examination are not qualified. EXCEPTION: Candidates may have a period of military duty or terminal leave up to six (6) years.

Effective July 24, 2013, a valid NYS Driver’s License is required at the time of appointment and for the duration of employment.

By the date of appointment, candidates must be a high school graduate or hold an equivalency diploma issued by an educational department of any state in the US or hold a comparable diploma issued by any commonwealth, territory or possession of the US or by the Canal Zone or hold a report from the United States Armed Forces certifying successful completion of the tests of general educational development, high school level.

4. When is the New York State Civil Service Exam given?

The New York State Civil Service Exam for Police Officers is typically administered every two years. The next exam is scheduled for May 15, 2021. Apply to take the exam.

Email a recruitment officer for more information.

5. How old do I need to be eligible for the civil service test and to become an Albany police officer?: Candidates must be at least 19 years old on or before the test date to be admitted to the written test. Pursuant to New York State Civil Service Law Section 58.1 (a), applicants for examination may be no “more than thirty-five years and zero days of age as of the date when the applicant takes the written examination, provided, however, that time spent on military duty or terminal leave, not exceeding a total of six years, shall be subtracted from the age of any applicant who has passed his thirty-fifth birthday as provided in subdivision 10-a of section 243 of the military law.” A full list of requirement can be seen on the exam announcement.

6. What is the salary for a police officer?: As a police recruit, your salary will be $52,227 and will go to $60,538 upon graduating the police academy. You’ll receive increases for five years until you reach the Police Officer Grade IV which is $75,672. Albany police officers are also compensated in overtime pay for various aspects of their job. There is also promotional opportunity throughout your career to advance in rank which comes with an increase in salary.

7. Do I need to live in the City of Albany to be an Albany police officer?: Residency in the City of Albany is not required; however, preference in appointment may be given to candidates who have been legal residents of the City of Albany for at least 30 days immediately preceding the date of the written exam. As recently as our current academy class we have hired residents of the county and surrounding areas.

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Law

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1. What does the Law Department of the City of Albany handle?

The Law Department of the City of Albany handles the following:

Contracts involving the City of Albany
Land use issues arising in the City of Albany
Litigation involving the City of Albany
Notice of Claims filed against the City of Albany
Prosecution of Animal Control Cases
Prosecution of Building and Codes violations
Prosecution of Traffic Infractions (Albany Police Department and New York State Troopers)
Prosecution of violations of the Code of the City of Albany
Small Claims actions involving the City of Albany

The Law Department of the City of Albany does not handle the following:

Criminal cases
Foreclosures
Incorporations

2. What do I do if I have a complaint against the City of Albany, or if I want to seek reimbursement from the City?: If you have a complaint against the City, or wish to seek reimbursement from the City, you need to serve a Notice of Claim with the City.

3. Does the City of Albany award reimbursement in every case?: No. Even if it is determined that liability exists on the part of the City of Albany, the Law Department must still seek approval from the Board of Estimate and Apportionment before a claimant may be reimbursed.

4. What is a Notice of Claim?

A "Notice of Claim" is a notice to the City of Albany of your claim against the City. The contents of a notice of claim are set forth in the New York General Municipal Law § 50-e (2). A Notice of Claim must include:

The name and post office address of each claimant, and of his/her attorney, if any
The nature of the claim
The time when, the place where and the manner in which the claim arose
The items of damage or injuries claimed to have been sustained so far as then practicable

The notice of claim shall not state the damages the claimant deems himself/herself entitled to.

5. How long do I have to serve a Notice of Claim?: According to New York General Municipal Law § 50-e (1)(a), a notice of claim must be served within 90 days from the date when the claim arose.

6. How do I serve a Notice of Claim?: A notice of claim must be served within the 90 day statutory period by delivering a copy personally, or by registered or certified mail to:
Corporation Counsel
24 Eagle Street
Room 106
Albany, NY 12207

7. Are there any costs involved with filing a Notice of Claim?: There is no fee or cost to serve a Notice of Claim.

8. Where can I get a Notice of Claim form?

To get a copy of the Notice of Claim form, you can do any of the following:

Download the Notice of Claim Form (PDF)
Call the Corporation Counsel’s office at 518-434-5050 and request to have a form mailed to you
Visit the Corporation Counsel’s office at City Hall, Room 106, to request a form

9. After I file a Notice of Claim, what is the process?: After the filing of a Notice of Claim, the City of Albany conducts an investigation into the facts alleged in the Notice of Claim. Once an investigation is completed, an attorney is assigned to assess the legal liability of the City.

10. Approximately how long does it take for the City of Albany to respond to a Notice of Claim?: The City of Albany usually takes 6 to 8 weeks to fully investigate the facts and circumstances surrounding a Notice of Claim. If there are complex issues of fact and/or law, however, it may take longer.

11. What happens if it is determined that there is no liability on the part of the City of Albany?: In the event that it is determined that there is no liability on the part of the City of Albany, the individual who filed the Notice of Claim will be notified via mail.

12. What is “prior written notice?": After the filing of a Notice of Claim, the City of Albany conducts an investigation into the facts alleged in the Notice of Claim. Once an investigation is completed, an attorney is assigned to assess the legal liability of the City.

13. What happens if it is determined that the City of Albany is liable for my loss, as is detailed in the Notice of Claim?: If, after a full investigation, it is determined that the City of Albany is liable for the loss set forth in the Notice of Claim, a letter will be mailed indicating this fact, and a settlement proposal will be made. After such settlement proposal is made, and is accepted by the claimant, the settlement is submitted to the Board of Estimate and Apportionment to approve such agreement.

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Planning Department FAQ's

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1. What is my zoning district?: You can determine your zoning district by using our online mapping tool, MapGeo. You can look up relevant zoning information by providing the address or Tax ID number of the property in question. For more detailed instructions, please click the link here.

2. How do I know if a property is zoned for what I would like to do?: First you must determine what zoning district the property is located in (see #1 above). Once you find the zoning district you will refer to the Permitted Use Table found here. The Permitted Use Table will list each zoning district and specify if a use is permitted, not permitted, conditionally permitted, or permitted as an accessory use. If you don’t see your proposed use listed or aren’t sure how to classify it under the terms provided, please inquire with the Planning Department at dpd@albanyny.gov.

3. What approvals do I need to open a new business?: The first step is identifying what type of business you would like to open, how it’s classified in the city code, and if it’s allowed in the area or building you selected. A list of allowable uses, which includes categories of businesses and commercial establishments can be found in the Permitted Use Table, here. Certain types of uses or businesses may require a more extensive review by the Department of Planning and Development. For most general retail, a Change of Use application filed with a Building Permit from the Department of Buildings and Regulatory Compliance, may suffice.

4. My bank (or licensing agency) says I need a letter verifying my property’s zoning. How do I get one?: You must apply for a Zoning Compliance Certificate through the Department of Planning and Development. The application can be found here. The application fee for a Zoning Compliance Certificate is - $50 for a Basic Certificate, and $100 for a Detailed Certificate. The fee may be submitted via check or money order, made out to the City of Albany Treasurer. The completed application set and fee, must be submitted to the Department of Planning and Development.

5. How do I see if I’m located in a Historic District?: You can see if you’re located within a historic district by using our online mapping tool, MapGeo. You can look up relevant zoning information by providing the address or block and lot number of the property in question. If the property card shows HR-O (Historic Resources-Overlay) under ‘Overlays’ then the property is located within a local historic district. For more detailed information, please click the link here.

6. Do I need approvals to do exterior work on my property if it’s located in a Historic District?: Yes, any exterior alterations or repairs to a property that are visible from a public right-of-way requires a Certificate of Appropriateness. Exterior work may include, but is not limited to the following: window and door replacement, masonry repair or repointing, siding replacement, and stoop repair or replacement. A certificate of Appropriateness application is reviewed under the Historic Resources-Overlay Review Guidelines. Certificate of Appropriateness application materials can be found here.

7. How do I apply for a Certificate of Appropriateness from the Historic Resources Commission?: All applications submitted to the Historic Resources Commission (HRC) require a Master Application form and Certificate of Appropriateness application form. Applications that are heard by the Historic Resources Commission include Certificates of Appropriateness, Historic Property Hardship Waivers, and Demolition Reviews in certain circumstances. The Procedure Summary Chart is located here. All application forms can be found here. Each application provides a submittal checklist, identifying the required documents. The submittal and meeting schedule for the Historic Resources Commission is located here. Incomplete applications will not be accepted or referred to the Historic Resources Commission for their consideration.

8. Are there restrictions on the size of structures and where they can be placed?: Yes, the USDO has regulations related to dimensional standards. Most standards are based on the zoning district of the property, while some apply more generally. You can find the dimensional standards for residential districts here, mixed-use districts here, and special purpose districts here.

9. How do I consolidate multiple parcels into one?

First, ensure that the lots in question meet the following basic criteria:
1. Lots are contiguous
2. Lots are owned by singular entity
3. Lots have no outstanding City or County taxes
Hire a NYS licensed engineer or land surveyor to draft and stamp plat maps. - 2 paper & 1 Mylar copy.
Complete the Master Application, Lot Modification Application, and an Owner’s Consent Form. You can find the applications here.
The required application fee of $25 per current lot, may be submitted via check or money order, made out to the City of Albany Treasurer.
The complete application set, including the required fees must be submitted to the Department of Planning and Development.

10. Are there regulations for signs?: Yes, there are regulations for signs. Most signs require a building permit, however, there are some exemptions noted in the code and found here. Regulations for signage is generally based on the zoning district of the property. Table 375.409.1, found here, outlines what types of signs are permitted at a property, as well as the number, height and size allowed by zoning district.

11. Are there regulations for fences?: Yes. City regulations cover the type of building materials allowed, orientation, height and opacity. Fences in front yards cannot exceed 4 feet in height and a maximum opaqueness of 60%. Fences located in any side or rear yard, including corner side yards, cannot exceed 6 feet in height, except in the I-1 and I-2 Districts, where they cannot exceed 8 feet in height. Additional regulations and or standards may apply and can be found here. A building permit is required before constructing a new fence or replacing an existing fence.

12. Can I build a carport, garage or other accessory structure on my property?: Yes, these types of structures are permitted but they must be accessory (secondary) to a principal use. Accessory structures must comply with the required front setbacks for the principal structure to which they are secondary. They must also be setback a minimum of 2 feet from the side and rear lot lines with some minor exceptions. Sheds in residential zoning districts can be no larger than 200 square feet. All accessory structures must comply with the impervious lot coverage found here.

13. Can I install a driveway or parking area?: Driveways may be permitted if they meet the access and circulation requirements, found here, and obtain a Right-of-way access permit from the Department of General Services. Parking areas or lots may be allowed as accessory, but most zoning districts do not allow for standalone parking areas or lots. You can see where parking lots are allowed by viewing the Permitted Use Table here. Parking lots must comply with the standards found in the USDO here, and may require a more extensive review by the Department of Planning and Development based on the number of spaces proposed.

14. Can I add more residential units to my building?: First, determine the zoning district using the online mapping tool, MapGeo. Then, refer to the Permitted Use Table, located here. A more extensive review may be required for the additional units, to determine if an additional review is required refer to the Residential Conversion standards per the USDO, found here. To determine the number of permitted units in a Residential or Mixed-Use district, refer to the USDO’s Dimensional Standards Summary Tables, found here.

15. Can I run a business out of my home?: Certain types of businesses are allowed to operate out of a home, if they meet the requirements of the Home Occupation – Use-specific standards, found here. Certain types of activities or businesses are not permitted to operate as home occupations and are listed in the Use-specific standards found in the link above.

16. Can I install a pool?: Swimming pools are permitted as accessory structures only. This means they must be placed on a lot with a principal structure. Pools must be located in the rear yard, behind the main structure or house and placed a minimum of 6 feet from any side lot line and a minimum of 10 feet from any rear lot line. A 6 foot fence that encloses the pool is required. An above ground pool must comply with the impervious lot coverage found here.

17. How do I obtain a Café Permit?: A Café Permit, also known as a Revocable Sidewalk Privilege Application, may be obtained by submitting a sidewalk café application, found here. Applications to operate a sidewalk café must include detailed drawings that comply with the standards outlined within the application, the required fee and proof of insurance.

18. How do I apply for a variance from the Board of Zoning Appeals?: An applicant must obtain a letter of denial which states why the proposal does not comply with the provisions of the USDO. The applicant must then submit the appropriate application forms based on the type of relief or variance from the code which they are seeking. This can be an area variance, use variance, interpretation, or a substitution of nonconforming uses. The application forms are available on the city website, here, and contain filing instructions and a list of required documents. The fee schedule can be found here. The application fee may be submitted via check or money order, made out to the City of Albany Treasurer. It is recommended that you contact the Department of Planning and Development prior to submitting an application.

19. How do I submit for Planning Board Review?: All applications submitted to the Planning Board require a Master Application form. Applications that are heard by the Planning Board include Conditional Use Permits, Major Development Plan Review Applications, Major Subdivisions of Land, Demolition Review, District Plan Approval, Design Review of Tall Buildings, USDO Text Amendments, and Zoning Map Amendments. The Procedure Summary Chart is located here. All applications are located here. Each application provides a submittal checklist, identifying the required documents. The fees are located within the associated application. Additionally, the fee schedule per the USDO is located here. The fees may be submitted via check or money order, and made out to the City of Albany Treasurer. The submittal and meeting schedule for the Planning Board may be located here. Incomplete applications will not be accepted or referred to the Planning Board for their consideration.

20. How do I know if I need a building permit?: Any major structural changes to an existing building, new construction, demolition and some site modifications require a building permit. Minor changes to a structure may require a permit. To find out if you need a Building Permit, please reach out to the Department of Buildings and Regulatory Compliance to discuss your project.

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Professional Standards

Show All Answers

1. Where can I go to file a complaint?

Complaint forms may be obtained at any Albany Police Station, as well as:

Albany Community Development Agency
Albany Fire Department
Center for Law and Justice
Centro Civico Hispano Americano, Incorporated
Department of Administrative Services
Mayor’s Office in City Hall
Trinity Institute
Urban League of Northeastern New York, Incorporated

2. What information do I need to file a complaint?: When a complaint is made, it must be proven with credible evidence. The complaint should provide as much information as possible to assist in the investigation. Names of witnesses, addresses and phone numbers can be helpful and should be considered an important part of the complaint. Also, police officers’ names, descriptions, or badge numbers should be included when possible. Dates, times, and incident numbers also aide in investigating complaints.

3. What if I need assistance in filling out the complaint form?

There is a space on the form to indicate who assisted in making the complaint if needed. You can also come to the Office of Professional Standards, located at:
165 Henry Johnson Boulevard
Albany, NY 12210

Come in between 8:30 am and 4:30 pm. Monday through Friday for assistance.

4. Who can make a complaint?: Anyone who feels that he or she has been the victim of or witness to inappropriate police behavior should file a complaint that will result in an investigation of the incident.

5. Can the Office of Professional Standards get my charges dropped?: No. The Office of Professional Standards does not interfere in on-going criminal or violation cases. We will investigate complaints of improper or false arrest but can not enter into any agreements regarding dismissal of charges.

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Residential Parking Permit Regulations

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1. Can I move my non-residential vehicle to another parking spot within the same residential permitted zone every two hours but remain in the same zone?

No. Non-residential vehicles parked in a residential permitted zone may only park for no more than two (2) consecutive hours per day between the hours of 8:00 a.m. and 6:00 p.m. on weekdays, except holidays, along any street which has been designated a residential parking permit zone.

2. How do I know which zone I am parked in?

There are three (3) residential Permit Parking Zones in the City of Albany: Zone A, Zone B and Zone C.

Zone A: those neighborhoods generally west of the Empire State Plaza and south of State Street and consisting of designated streets within the identified Center Square, Hudson/Park, Park South and Washington Park. The designated color for Zone A is Red.
Zone B: those neighborhoods generally east of the Empire State Plaza and south of State Street and consisting of designated streets within the neighborhoods identified as Mansion and Pastures. The designated color for Zone B is Blue.
Zone C: those neighborhoods generally east of the Empire State Plaza and north of State Street and consisting of designated streets within the neighborhoods identified as Ten Broeck Triangle. The designated color for Zone C is Orange.

View a detailed map of these zones here.

3. Can I move my non-residential vehicle from Zone A to a parking spot within Zone B and then move my non-residential vehicle back to Zone A within a 24-hour period?

4. What is the parking violation fine associated with violating this updated residential parking regulation?

A violation will result in a $65.00 fine.

5. Where do I contest my parking ticket received for violating this updated residential parking regulation?

The Albany Parking Authority does not handle or manage payments, contests, or appeals for parking tickets. For questions or assistance regarding a parking ticket or violation, please contact the Parking Violations Bureau located at Albany City Hall at (518) 434-5006 or email.

To contest a parking ticket/violation the ticket holder will either need to bring the ticket(s) into Albany City Hall to issue the contest in person or mail their contest to the Parking Violations Bureau with a copy of their ticket and an explanation attached.

Parking ticket/violation contests cannot be made over the phone.

Parking tickets may be contested in person at:

Albany City Hall

24 Eagle Street

Albany, NY 12207

6. What do I do if I have general questions regarding the Residential Permit Parking Program?

For information about on-street residential parking permits, visit the City of Albany's Parking Permit webpage or contact the City Clerk’s office at 518-434-5090.

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Stormwater Management

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1. What is stormwater?

Stormwater is water from rain or melting snow that doesn’t soak into the ground but runs off into waterways. It flows from rooftops, over paved areas and bare soil, and through sloped lawns while picking up a variety of materials on its way. As it flows, stormwater runoff collects and transports:

Animal waste
Debris
Fertilizers
Garbage
Oil and grease
Pesticides
Salt
Soil
Other potential pollutants

In some areas of the city, this pollutant heavy runoff is discharged untreated directly into our streams and rivers through the separate storm sewer system.

Green Infrastructure

In the City of Albany, green infrastructure systems are being implemented to establish or mimic natural processes in order to slow down and capture stormwater before it has a chance to reach sewers or areas prone to flooding downstream as runoff. Visit our Green Infrastructure page to learn more about Albany’s projects.

2. Why should we care?

Polluted runoff degrades our lakes, rivers, wetlands and other waterways. Transported soil clouds the waterways and interferes with the habitat of fish and plant life. Nutrients such as phosphorus and nitrogen can promote the overgrowth of algae, deplete oxygen in the waterway and be harmful to other aquatic life.

Toxic chemicals from automobiles, sediment from construction activities and careless application of pesticides, herbicides and fertilizers threaten the health of the receiving waterway and can kill fish and other aquatic life. Bacteria from animal wastes and illicit connections to sewerage systems can make nearby lakes and bays unsafe for wading, swimming and other recreational activities.

3. What can we do to help?: Most pollution can be prevented before it ever enters the sewer system or the waters themselves. By taking some precautionary steps, we can do a great deal to help clean up our waterways. For helpful tips, informational brochures and more, visit the Stormwater Management page.

4. Where can I find more information?

To view additional information on stormwater or to view any of the City of Albany’s MS4 Annual Reports, visit the Stormwater Coalition of Albany County website. Once you are on the site, select the "Stormwater Coalition" tab.

To find out more information about the City’s stormwater program or report an illegal dumping, please contact our stormwater coordinator at 518-434-5300.

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Summer Youth Employment Program

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1. What is Albany's LIGHT SYEP?: The City of Albany’s Summer Youth Employment Program, (SYEP) has been in existence for over 30 years.
Participants can explore their interests and career pathways, develop workplace skills, and engage in learning
experiences that help develop their social, civic, and leadership skills. During the months of July and August,
youth employees work 20 hours per week.

2. Who is Eligible?: Eligibility is determined by applicant’s age (14-18 years old), who must be a City of Albany resident. Some participants may be eligible and will be funded under TANF grant. (Household income is mandatory)

3. When is the deadline to submit my application?: Enrollment starts February 27th, and ends March 31st, 2023.

4. Does my application guarantee acceptance into the program?: No. Applicants are not guaranteed acceptance into the program. SYEP has limited funding and positions will be limited to a first come, first served basis. Apply Quickly!

5. What companies provide internships opportunities for participants: There are several work experience opportunities for our participants. All local organizations will vary.

6. When will SYEP start?: The SYEP 2023 program dates are July 10th -August 11th .

7. What is my pay rate and how many hours will I work?: $14.25 per hour. Total of 20 hours per week.

8. Do I need to sign my time sheet?: YES. You MUST sign your time sheet each week and proof read your hours to be sure you are being paid the correct number of hours.

9. What If I have a new address?: Any address changes must be reported to the SYEP office, 721 Clinton Ave. “ASAP”. Job assignment and your pay card are mailed to the address submitted on your application. Failure to notify the SYEP office of an address change may result in delay in receiving your job assignment and/or pay card. If you make an address change at the post office, you must also do an address change with the SYEP office.

10. What do I do if I have lost my pay card?: You can call customer service at 888.727.4314

11. Can I pick up my paycheck?: No, all pay will be deposited to your pay card or to your direct deposit account if you requested your pay to be direct deposit.

12. What to do if I need to obtain a new working card?: New working cards can be obtained by your school guidance counselor and turned into the SYEP office, 721 Clinton Ave., between 10:00 a.m. and 2:00 p.m. Monday – Friday. Working cards are required to complete your SYEP application. See check list.

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Vital Statistics

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1. What is the fee for a certified copy of a birth or death record?: Each copy is $10, or $22 for a genealogy record. Payment is accepted in the form of a certified bank’s check or money order payable to the City of Albany. Credit cards are accepted, but an additional fee of $6 is charged. Cash can only be accepted in person at our office, not through the mail.

2. Who is eligible to obtain a birth or death certificate copy?: Please review the eligibility for obtaining records in the City of Albany on our Birth Records page, Death Records page, and our Genealogy page. Requests are rejected without acceptable identification; for more information visit the Acceptable Identification page.

3. How long will it take to get the certified copy from Vital Statistics?

Vital Statistics provides immediate assistance to those making requests in person. Other requests:

U.S. Postal Express, UPS Overnight or FedEx requests are sent immediately.
Regular first class mail requests are usually sent out within 2 days.
Genealogy requests may take up to 2 weeks.

Note: Processing times are approximate and may vary with current workload, as well as circumstances beyond our control.

4. Where do I obtain a birth or death record for someone born in New York City?: For events in one of the 5 boroughs of New York City (Manhattan, Brooklyn, Queens, Bronx or Staten Island), please visit the New York City Department of Health and Mental Hygiene.

5. Where do I obtain a birth or death record for someone in New York State, but not in the City of Albany or New York City?: Records may be obtained from the local registrar of the city where the event took place. You can also search for records from the New York State Department of Health.

6. How do I get a birth or death record outside of New York State?: These records are obtained through the Vital Statistics office in the state or area the event occurred. A complete listing of all state offices is available online at the National Center for Health Statistics. For more information visit the National Archives Vital Records page.

7. Where can I obtain information from my birth record if I am adopted?: NY State Department of Health Vital Records Section operates the Adoption Information Registry. This registry helps the adoptee, born in New York State, obtain available non-identifying information about their birth parents and enables the reunion of registered the adoptee with their birth parents and biological siblings. Finally, the Adoption Information Registry provides a place for birth parents to file medical information updates, which may be shared with the registered adoptee.

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Waste Collection Fee

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1. Why is the fee being charged on only residential properties of less than four units?

The cost of trash collection is becoming more and more expensive, and room for waste is becoming limited in the City’s landfill. Therefore, for the past 4 years, the City imposed a waste collection fee on 2 to 4 unit properties (formerly $180, and now $90 per unit). This fee, coupled with other cost-saving measures by the City, offsets some of those costs.

In 2018, the Albany Common Council decided to reduce this fee (to $90), but to extend it to all residential properties in the City, including single family residences.

Properties with more than four units and commercial properties are already required to provide for their own trash pick-up, which is why they have been left out of the program.

2. How will it be determined who will have to pay the fee?: The City uses information from its own property databases, tax records and New York State databases to generate a list of all residential properties in the City. We then eliminated everyone from that list who would be eligible for an exemption based on the information we had at hand.

3. How do I know if I will be charged the fee?

Starting in 2021, the WCF will be billed on your January property tax bill. In 2022, you will see a charge listed as “2022 Waste Coll” with a charge of $90 per unit. If you were charged the WCF on your bill, but believe you should be exempt, contact our office by email or call us at 518-434-5036 to request an exemption application. The program is expires annually, unless renewed by the Common Council.

If you have questions about the Waste Collection Fee, you may email us. You may also contact the Treasurer’s office at 518-434-5036, or the Department of Buildings and Regulatory Compliance at 518-434-5995, if you have any questions about your Residential Occupancy Permit (ROP) or status of vacancy.

4. Who will the fee be paid to?: The fee will be paid to the City of Albany.

5. How long will I have to pay the fee for?: This is a yearly fee that is renewed annually by the Albany Common Council.

6. Are there any exemptions to the program?

There are 4 exemptions to the fee. If the fee was placed on your tax bill, it will be up to you to apply for one or more of these exemptions using the Waste Collection Fee Exemption Application. This application will be included with your initial notice or upon request from the Treasurer’s office. You may email or call the Treasurer’s Office at 518-434-5036.

Private Hauling. If you hire a private trash collector for all units at your property, you will not have to pay the fee. Note that the private hauling must be for the whole property.
The Unit is not Being Used as a Residence. If a unit does not require a Residential Occupancy Permit according to Albany City Code § 231-130 because it is not being used as a residence, it will not be assessed the waste collection fee.
The Property is Vacant. If the property is vacant and in compliance with the Vacant Building Registry, it will not be assessed the fee.
Age, Disability, Low Income. Individuals who receive an enhanced STAR exemption or a low income, senior, or disability exemption will not be charged the fee for a property at which they reside.

7. What if my residential unit will only be occupied for part of the year, may the fee be charged on a monthly basis?: Unfortunately, the administrative costs providing and overseeing a per-month fee option were determined to be prohibitive and so the fee applies to all units occupied as residential units at any time in the year for which the fee applies.

8. I think I am entitled to an exemption. How do I make sure I get one?: If you believe you are exempt for 2022, You must apply for an exemption through the City Treasurer’s Office. The application is available here, upon request by email or by calling 518-434-5036 or by downloading it here. . This application will tell you what documents you need to submit as proof of your entitlement for an exemption.

9. What documents are needed to prove I am entitled to an exemption?

If you believe that you are entitled to an exemption from the WCF in 2022, you must submit a completed Waste Collection Fee Exemption Application to the Treasurer’s office by December 31, 2021. The City, through New York State and/or the Department of Buildings and Regulatory Compliance, will work with you to help you prove your entitlement. The following is a list of documents which we suggest you submit along with your Waste Collection Fee Exemption Application.

Private Hauling. If you are entitled to the private hauling exemption you should submit a copy of the contract covering the property to be exempted from the fee.
The Unit is not Being Used as a Residence. If you are entitled to a non-residence use exemption because the unit is not required to have a Residential Occupancy Permit (ROP) according to Albany City Code § 231-130 the owner will have to submit the affirmation included on the back of the Waste Collection Fee Exemption Application form stating that the unit is not being used for residential purposes. *It should be noted that, a unit with an active ROP will be liable for the fee. An ROP may be surrendered by the owner and this, in addition to submission of an affirmation stating that the unit is not being used for residential purposes, will be needed to obtain an exemption.
The Property is Vacant. If you are entitled to a non-residence use exemption because the property is vacant and fully compliant with the Vacant Building Registry Program as required by Albany City Code § 133-78, you should not receive a bill if your building is properly registered. If it is not registered, you will have to register the building as vacant on the vacant building registry or, if the building is vacant and not required to be on the vacant building registry, you will have to authorize the Department to verify this compliance. Specifically, a building which is vacant but is secured by normal means and in compliance with code for one year does not have to be registered on the vacant building registry. If the building is already registered, the Department and we will confirm.
Age, Disability, Low Income. If you are entitled to a low income, aged or disability based property tax exemption, or the Enhanced Star exemption, then you should not receive a bill. However, errors are inevitable and if you do receive a bill for the fee, you should contact the Treasurer’s Office ASAP. They will confirm with the Assessor’s Office and/or NYS whether you in fact receive one of these credits. If you do not receive the credit, the Department cannot grant the exemption and you will have to apply to the proper tax authorities to obtain the exemption if you are entitled to it. Once that exemption has been granted, the waste collection fee exemption will be granted.

10. What if I don’t own the property for which I am billed the fee?: If you do not own the property, please contact the Assessor’s office at 518-434-5155 or email us, so that the change in ownership status can be addressed. Email is preferred. Once the change is in ownership is verified, the bill can be changed to reflect proper ownership. (When properties in New York State are sold, it can take several weeks for the change in ownership to be applied to the New York State Real Property Database.)

11. How do I submit my waste collection fee exemption application?: Applications must be submitted to the Treasurer’s office by email, by mail or in person at:
City Hall
Room 110
Albany, NY 12207

12. How do I find out whether my exemption has been granted?: You will be notified by the City once we have determined whether you qualify for the exemption. Once your exemption has been granted, you will not have to do anything further; the City will apply the exemption.

13. How long does an exemption last after it is granted?: Once an exemption from this fee is granted, it will last for so long as the grounds for the exemption still exist. If the situation at the property changes (e.g., the Assessor’s Office determines you no longer qualify as low income, or you apply for an Residential Occupancy Permit (ROP) for a unit that was previously exempt) the trash fee will be assessed.

14. What if I disagree with the Department’s decision to deny my exemption?: After you receive a denial you may appeal the City’s determination to the Albany Zoning Board of Appeals. You will also have an opportunity to amend your application with additional documentation, correct your application, or correct our decision if you feel the City misinterpreted something in your application denying your application. In order to help with your appeal and prevent error, exemption application denials will include an explanation for the denial.

15. What happens if I do not pay the fee?

If you do not pay your property tax bill (which now includes your WCF bill) in full by the due date, you will be charged a late fee of 4% in the month of February, and then 1% per month thereafter.

Number of Units	Total Fee	3-Month Late Fee
One	$90	+$50 ($140 total)
Two	$180 per year	+$100 ($280 total)
Three	$270 per year	+$150 ($430 total)
Four	$360 per year	$200 ($560 total)

Additionally, if you are not in compliance with the waste collection regulations, you may liable for illegal trash fees which will be levied by the Department of General Services and may be as much as $325 for each incident. (see Albany City Code § 313-7 for more information).

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Water & Water Supply

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1. Where does my drinking water come from?

City of Albany Water Dept Schematic-01

Link to a Video Walkthrough Click Here

Our Water System's source of supply comes from the waters of the Hannacrois and Basic Creeks, located approximately 20 miles southwest of the city in the Heldeberg Mountains. A retention dam was built across the Hannacrois Creek near the Village of Alcove which stores the water of this creek and forms the Alcove Reservoir. The Alcove Reservoir is the main supply reservoir for the Water System. Located in the Town of Coeymans, the Alcove Reservoir contains 13.5 billion gallons of water, of which approximately 12.1 billion gallons are considered available for use.

Water is carried from the Alcove Reservoir by a 48-inch diameter cast iron pipe (the "Supply Conduit") to our filtration plant located in the Town of Bethlehem, approximately half-way between the Alcove Reservoir and the City water distribution system. The filtration plant is a conventional treatment plant with aeration, hydraulic flocculation, sedimentation, rapid sand filtration and disinfection. Chemicals currently used in the process include sodium hypochlorite, polyaluminum chloride, sodium permanganate, and hydrated lime. In 2018, gas chlorination was replaced with sodium hypochlorite and sodium permanganate addition was relocated to the Alcove Reservoir.

The water supplied from the Alcove Reservoir is delivered to the city entirely by gravity through the Supply Conduit. The Supply Conduit, constructed in 1930-1932, is approximately 20 miles long and traverses the Towns of Coeymans and Bethlehem, from the Alcove Reservoir to the Loudonville Reservoir. Water is transmitted by the Supply Conduit to the filtration plant and subsequently, to the city and the Loudonville Reservoir.

The Loudonville Reservoir serves as both distribution, storage and back-up supply. The Loudonville system consists of three concrete lined basins with a total capacity of 211 million gallons, representing approximately 7-days of water supply to the City during an emergency or planned outage, one requiring shutdown of the Feura Bush filtration plant or the shutdown of the Supply Conduit.

The storage basins are uncovered. An ultraviolet (uv) disinfection system initially installed in 2003 was updated with new uv reactors in 2023 and can treat a total of 40 million gallons per day. The In addition, the finished water is chlorinated prior to entering the distribution system reservoir in accordance with New York State Department of Health requirements. Viricidal disinfection with chlorine is accomplished prior to ultraviolet treatment.

Interconnections to the Town of Colonie have capacity of approximately 10 million Gallons per Day. These interconnections, at Loudonville reservoir and New Karner Road, are for emergency use for supply to either municipality under an inter-municipal agreement.

2. Who owns the water service leading to my house?

You do. Under Albany City Code, the property owner owns and is responsible for maintaining the water service from the City-owned water main to the point of entry into the property. However, as a courtesy, under our current policies, and based on available resources, the Water Department may repair that portion of your water service from the City main to (but not including) the curb box, the valve used to control water flow into your building.

The property owner is responsible for the remainder of the service line from the curb box to the point of entry into the building.

3. My water bill is higher than expected. What should I do?

The first thing to do is to call the Water Department at 518-434-5300. We will check your service history to see if there has been a change in your usage.

We also will be happy to send a water meter technician to your home to check for leaks or other problems that might be causing a high water bill. This is a free service. Although we cannot fix an internal plumbing problem, we can often identify the problem and advise you on what should be done.

4. Can I pay my bill online?: The Albany Water Department now offers online bill payment for residential and commercial customers. Through this portal, customers can make one time payments, view 24 months of usage and billing history, and register for paperless billing. Visa, Mastercard, and electronic checks are currently being accepted, and there are no fees for using this service. Click Here to Pay Your Bill Online

5. What is the oldest water main in the City?

55 miles of Albany’s 376 miles of water mains were installed in the mid-19th century. However, some of the mains may even be older, with some cast iron mains possibly installed in 1813. If true, Albany would have some of the oldest functioning cast iron water pipe in the western hemisphere.

Incidentally, all of the water mains in the City originally were hollowed-out tree trunks, many installed in the 1700s. We often uncover these inactive wooden water mains when making repairs to existing water and sewer infrastructure. In a few cases, we will retrieve these old wooden water mains for display purposes.

6. Why do owners of vacant property still have to pay a water and sewer fee?

Vacant property in Albany is charged a per-foot rate for access to water and sewer service. Even though the property may not be currently connected to the water system, water and sewer pipelines still run along the vacant property, and still require maintenance by the Albany Water Department.

Shared Community Resource

The Albany Water Department maintains water and sewer infrastructure throughout the City, which is considered a shared community resource. Albany Water Customer’s water and sewer bills pay for needed system improvements, as well as daily operation and maintenance. As a vacant property owner, you have the availability to access the water and sewer system, and therefore have an annual fee associated with that access. In addition, the city has a combined sewer system where both sanitary wastewater and stormwater are collected and treated before discharged to the Hudson River. Precipitation and runoff from the vacant property enters the combined sewer system and there is a cost to collect, transport and treat this flow as well.

Rates

A vacant lot is charged on a front footage basis per year for water, and the same amount for sewer. More information about rates and the current rate structure can be found on our Water and Sewer Rates page. If an owner of a vacant property also owns an adjacent property with a water meter, the two properties can be combined to eliminate the water and sewer fee for the vacant property. A water and sewer bill for a vacant property may also be eliminated if the vacant property meets the criteria outlined in the Albany Water Board Policy for Suspension of Billing.

City’s Assessment office.

7. Is it true that the Albany Water Department is checking every water main in the City?: Yes, it is. Using computerized leak detection equipment, we perform system wide leak detection. We set a goal to conduct leak detection on 100 miles of our distribution system piping every year. We are also investing in emerging real-time leak detection technology for areas of our system that have the oldest pipes or that have a history of main breaks..

8. Why must we pay sewer charges as well as water charges?

Sewer charges have been included on Albany water bills for the last two decades. We must charge for sewer use because all of the wastewater collected is treated by Albany County at its wastewater treatment plants. The county bills us for treating the waste, and we must recover this cost from property owners.

Back in the 1970s, it was determined that the fairest way to assess sewer charges was to base them on the amount of water used by our customers since most of our customers generate waste in their daily lives, and that waste ends up in our sewer system. Because we have a combined storm and sanitary sewer system, wastewater, whether it is from a household toilet or lawn sprinkler, will end up in the sewer system. As more wastewater flows through the county sewage treatment plants, the Albany Water Department faces higher charges for processing the increased volume of wastewater and these costs are passed on to the property owners.

9. My lawn was damaged during a water main break. Will you replace it?: Yes, we will replace it, once. Our policy is that all lawn areas damaged during our excavations will be restored using standard City of Albany topsoil and seed. We cannot install sod or any other special landscape materials. It is important to remember that the property owner is responsible to water and maintain the lawn once the restoration is complete. The Water Department cannot return to replant the lawn if it has not been properly watered and maintained by the property owner.

10. Who repairs the sidewalks and driveways damaged during a water main break?: We do. Our restoration crew will repair or replace sidewalks, driveways or streets damaged during a Water Department excavation. We will use only standard City of Albany restoration materials, however, which includes concrete, asphalt and red brick. Any special concrete, retaining walls, steps, custom landscaping or other structures within the City’s right-of-way or easement will be the responsibility of the property owner to restore.

11. Why are there more water main breaks in the cold weather?: There is a direct correlation between the number of breaks, freezing temperatures and the amount of snow cover. It seems that a deep snow cover actually helps to insulate underground water pipes by reducing frost penetration into the soil. Frost increases the soil pressure on the underground pipes.

12. Can the public visit any of the Water Department facilities or reservoirs?: YES! We hold limited tours of our filtration plant in Feura Bush as well as the Alcove Reservoir. Basic Creek Reservoir is accessible to shoreline fishing with a permit obtained from the Albany Water Department located at 10 N. Enterprise Dr. Albany NY 12204. Basic Creek Reservoir Fishing Permit fees are $10 for City residents and $20 for non-residents. The permits are valid for two years.

13. Many Capital District communities have water restrictions. How about Albany?

The one and only time that Albany issued water restrictions for residents was during the great Northeast drought of 1965 to 1966, when the reservoir had dropped to 30% of capacity. Thankfully, never before, or since, have restrictions been required in the City of Albany.

Although we have an abundant supply of pure and wholesome drinking water, we do not have a license to waste. We must all practice water conservation in order to preserve our precious resource. Call the Water Department at 518-434-5300 for ways you can conserve water and also lower your water bill.

14. I have heard Albany water was judged the best in the State. Is that true?: Yes, it is. In 2003 & 2011, Albany drinking water was judged the best tasting surface (reservoir) drinking water in New York State during competition at the New York State Fair. We have also been judged Best Drinking Water in Regional competitions.

15. Does the Albany Water Department protect the reservoirs and facilities from any potential threats?: Yes, AWD deploys surveillance cameras, motion detectors, and other high-tech security measures to ensure that your water supply is safe and secure. We have a dedicated security unit that actively patrols the Reservoirs and watershed property owned by the Albany Water Board. The Water Department also works closely with the Albany Police Department, New York State Police, and both the NYS and US Departments of Homeland Security.

16. Where does Six Mile Water Works get its name?

Rensselaer Lake, also known as Six Mile Water Works, is located on Fuller Road, six miles from downtown Albany. That’s as close as we can come to learning the source of its name.

Six Mile Water Works is under the jurisdiction of the Water Department. Six Mile Water Works was built by the City of Albany in 1851 for use as the City’s first public water supply reservoir. A dam was built where three streams united, covering 40 acres of Pine Barrens. The reservoir supplied the City with water from 1851 until the mid-1920s. Water was conveyed via a five-foot underground brick conduit to the City’s Bleecker Reservoir, located where Bleecker Stadium now stands.

Remnants of the egg-shaped, four-mile long conduit remain intact today in various sections along its path. So, the next time you are driving along Manning Boulevard between Washington Avenue and Central Avenue, give a thought to the large conduit six feet below, which once provided this City with drinking water.

17. How do I know that water in my home is safe to drink?: We test your drinking water daily to ensure it is safe. Tests on drinking water are conducted at the filtration plant, at the Loudonville Reservoir and at various locations in the distribution system. Among key daily tests to ensure the safety of your drinking water are chlorine residual and microbiological tests for Coliform bacteria, which are indicators of potential pathogens. We also monitor pH and other chemicals to ensure our corrosion control process is functioning properly. Other drinking water parameters are monitored periodically throughout the year as required by the NYS Health Department and the US Environmental Protection Agency. These tests and results are presented in our Annual Water Quality Report that is published on our web site. Click Here for the Annual Water Quality Report

18. Who should I contact if my water has a funny smell, taste, or appearance?: Questions or concerns about the smell, taste or appearance of your drinking water should be directed to our Dispatch number 518-434-5322.

19. If my pressure is low, what do I do?: If you notice any change in your normal water pressure, please call our Dispatch number at 518-434-5322.

20. What are your hours?: Our office hours at 10 North Enterprise Drive are 8:30am to 4:30pm. Our office number is 518-434-5300. Our 24 hour emergency number is 518-434-5322.

21. I have lead pipes in my home, what do I do?

Many of our homes in Albany were built when lead water services were common. We are actively working to replace all lead water services in the city by 2034. If you have a lead water service, please check out our lead service replacement program. If you are not certain if you have a lead water service, call us at 518-434-5322 and we can assist in determining the water service type.

Save $2,000 with our new Lead Service Replacement Program.

The Program provides a reimbursement of up to $2,000 to aid in the replacement of a lead service line. All homeowners with lead service lines are eligible for the grant funds – including owners of small multi-unit properties and those who do not reside in the home. For tenants or homeowners who are not able to complete a replacement at this time, free water filters are available to any household with a water sample that tests high for lead (above 10 ppb). Apply today at www.albanyny.gov/lead

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Youth & Workfroce Services

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1. What is a One-Stop Center?: The Workforce Investment Act requires a “One-Stop” Delivery System where more than 24 state and local agency partners are tasked with delivering a universally accessible, integrated system of labor market information and education/training programs.

2. What Services does a One Stop Career Center deliver?

Labor market information

Job search assistance (resumes, interviewing)

Employee search assistance (for employers)

Resource library (including computers)

Free office resources (telephone, fax, photocopier)

Support services

Training

3. How do I apply for Unemployment benefits?: Unemployment Insurance claims can be filed on-line by follow these instructions or call 1-888-209-8124.

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Albany City Hall

24 Eagle Street

Albany, NY 12207

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