2. Property Maintenance, Including Trash and Recycling
(For more detail, see DGS’s new information portal: www.AlbanyNeighborhoods.com)
How must I maintain my property?
All properties and buildings must be kept free of conditions that are unsightly or unsafe. Each property owner
is required to maintain their property to the curb or street, keeping sidewalks and planting strips free of weeds, debris and obstructions.
If you are concerned about a property, or an empty lot is overgrown, or there is an accumulation of weeds,
trash, debris, junk or animal feces, use SeeClickFix or call the Department of General Services at (518) 434-CITY (2489). If the debris is not considered a health or safety hazard, property owners will be posted and will have
five days to clean it up. If the debris is considered a hazard, DGS will clean it up and bill the property owners.
For these other public nuisance conditions, contact the Department of Buildings & Regulatory Compliance at
(518) 434-5995:
• Buildings without proper permits, which must be displayed in windows
• Dilapidated signs or structures, including sheds, garages and fences
• Signs advertising a business that is no longer there
• Major vehicle repair activity, including auto body work, in residential areas
• Overcrowding of homes or apartments or illegal units in a home
• Construction or power equipment noise before 7 a.m. or after 10 p.m.
• Vehicles stored on property planting strips and in alleys instead of in residents’ off-street
parking areas; if vehicles are stored on streets, contact the Albany Parking Authority
(CustomerService@ParkAlbany.com /(518) 434-8886)
Where do I report graffiti?
Graffiti can be reported through SeeClickFix or
DGS at (518) 434-CITY (2489).
Where do I report a vacant building?
Reporting vacant buildings and their condition in a timely manner is
important in preventing properties from deteriorating, which hurts a
property and a neighborhood.
Report vacant buildings to Sam Wells, the City of Albany Neighborhood Stabilization Coordinator, at
swells@albanyny.gov or (518) 694-4813 so the City can keep an accurate count of them and pursue issues
and policies to decrease their numbers.
Report code violations, such as a broken window or staircase, or a hole in a siding or roof, to SeeClickFix or the Department of Buildings & Regulatory Compliance at codes@albanyny.gov or (518) 434-5995. If the vacant
property is overgrown or has a sidewalk that has not been cleared of snow, contact the Department of
General Services at generalservices@albanyny.gov or (518) 434-CITY (2489). If it is clear a vacant
building is owned by the Albany County Land Bank (their sign will be on the building), report any code
issues, complaints, or interest in purchasing the property to the Land Bank at info@albanycountylandbank.org
or (518) 407-0309.
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What are the rules around trash pickup?
Albany’s Department of General Services collects trash weekly, including holidays, from residential dwellings with four or fewer units. All others, including mixed-occupancy buildings, must contract for private collection.
Trash should be placed curbside between 4:30 p.m. and midnight
the day prior to pickup. Excessive quantities of trash are subject
to a bill and a fine. Large household items such as furniture,
mattresses and toilets may be placed at the curb in limited
quantities. The same is true of a small number of trash bags.
If you are placing such items curbside, please notify DGS at
(518) 434-CITY (2489) during normal business hours at least
24 hours prior to your collection day.
Do I have to separate my recyclables?
Residents can put all their recyclables in a single-stream
recycling cart or bin that is provided for free by the City.
Recyclables are picked up once a week on the same day
that trash is picked up. DGS also sponsors paper shredding and book recycling events two times a year.
Check albanynyrecycles.com for dates and details.
What should I do with my yard waste, such as
branches, grass and leaves?
From spring to fall, Albany residents can place their yard waste
curbside in compostable bags. Branches up to four feet long can
be placed curbside, but they must be bundled and tied. Albany
turns this yard waste in to compost, mulch and woodchips, which
are free to Albany residents for use in landscaping or home
gardens. For more information, visit albanynyrecycles.com.
What do I do with hazardous waste or electronics?
New York State law forbids residents from disposing electronics or hazardous waste in the trash, curbside or in landfills. These include phones, computers, game consoles, TVs, motor oil, light bulbs, batteries, cleaning
products, paints, pesticides, and more (for a complete list, visit albanynyrecycles.com).
Electronics and hazardous waste can also be disposed at hazardous waste and electronics drop-off events throughout the year at the Rapp Road Landfill. To participate in these drop-off events, you must pre-register online by visiting albanyrecycles.com or by calling DGS at (518) 434-CITY (2489).
Electronics can also be dropped off at DGS at 1 Richard J. Conners Blvd. Monday through Friday
from 7 a.m. to 5 p.m.
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3. Snow Emergencies and Removal
(For more detail, see DGS’s new information portal: www.AlbanyNeighborhoods.com)
Do I have to clear ice and snow from the
sidewalk around my house?
Yes, property owners are responsible for keeping sidewalks
and ramps along their property lines clear of snow and ice
so that people can safely come and go to services, jobs and
schools. According to City Code 323-21, property owners
must clear the snow and ice within 24 hours after a
snowstorm ends.
If your sidewalk is not cleared within 24 hours, the
Department of General Services can clear the sidewalk.
The property owner will be issued a bill for the cost of
removal and charged a fine, which if unpaid, will be added
to the owner’s tax bill. If you would like to report a concern
regarding snow and ice removal, report it through
SeeClickFix or call the Department of General Services
at (518) 434-CITY (2489).
What should I expect during a Snow Emergency?
When it is snowing, the City’s priority is to keep the driving lanes open for safe passage of emergency vehicles and other traffic. Snow Emergencies are called to remove remaining snow from parking lanes, parking lots
and streets.
When a Snow Emergency is declared it’s announced in the following ways: radio & TV news; message boards & signs placed on City streets; the City’s website and City of Albany social media pages; the Snow Hotline (518) 476-SNOW (7669); nixle.com or the Nixle app on your smartphone; and Nextdoor.com.
During a snow emergency, normal parking regulations are temporarily suspended. Vehicles must be parked on the even side of the street for the first 24 hours of a Snow Emergency and on the odd side of the street for the second 24 hours. For locations of City parking lots that are made available during a Snow Emergency, go to
albanyny.gov and visit the Department of General Services’ Snow Emergency page.
If your car is parked on the wrong side of the street and towed during a Snow Emergency, call the Albany Police Department at (518) 438-4000 for information. Once the snow emergency is over, all parking regulations go
back to normal.
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4. Tenants’ And Landlords’ Rights and Responsibilities
City of Albany, NY
Renters Bill of Rights |
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If you have any of these issues, contact your landlord, the City of Albany Codes
Department at (518) 434-5410, or the United Tenants of Albany Housing Hotline at (518) 436-8997. For more information point your phone camera to this QR code or visit: https://www.albanyny.gov/Government/Departments/DivisionOfBuildingsAndRegulatoryCompliance/RentersBillofRights.aspx |
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If tenants have questions about their situation, they should contact the United Tenants of Albany (255 Orange St./Albany, NY 12206/Housing Hotline - (518) 436-8997 extension 3, or hotline@unitedtenantsalbany.org).
The Legal Aid Society may also be able to help: 95 Central Avenue/Albany, New York 12206 or (518) 462-6765.
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Should I get renters insurance?
We highly recommend it. A landlord’s insurance only covers them and their property, not you and your property. Renters insurance works much the same way homeowners insurance does, except it’s tailored to renters.
It usually covers:
• Personal possessions, such as clothes, furniture, electronics, etc.
• Personal liability, in case you are held legally responsible for property damage or an injury
• Medical payments if someone (other than a resident) gets hurt in an accident at your apartment
• Temporary living expenses if your place is damaged and becomes uninhabitable
What is a residential occupancy permit?
A residential occupancy permit (ROP) makes sure an apartment is clean and safe. According to City Code,
landlords must obtain an ROP and register each of their rental dwelling units on the City of Albany Rental
Dwelling Registry. In order to obtain an ROP, the unit must pass an inspection by a City Code Enforcement Officer.
As a landlord, how do I make sure I can get an ROP?
To pass an inspection, the rental dwelling unit must be in compliance with the NYS Uniform Building Code
and the Code of the City of Albany. When making inspections, inspectors usually refer to the Code
Enforcement Handbook. The Handbook outlines what will need to be repaired or added to a rental in order
to pass an ROP inspection.
The most common rental housing violations are:
• Defective electrical outlets
• Lack of water, including hot water
• Lack of adequate heat or ventilation
• Infestations, including bedbugs, roaches or rodents
• Landlords not making required maintenance repairs
• Renters abusing the property with graffiti or through gang activity
• Accumulation of moisture or mildew
• Overcrowded homes and apartments
• Rental properties with poorly maintained yards and landscaping
Tenants and landlords who feel that their housing is not meeting minimum standards should attempt to resolve disputes themselves. If this is unsuccessful, either party may report suspected code violations to the Department of Buildings & Regulatory Compliance at codes@albanyny.gov or (518) 434-5995.
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5. Building Permits Needed for Construction and City Rehab Funds
When do I need to get a permit?
Building permits from the Department of Buildings & Regulatory
Compliance are required so that work done to a property is safe for all
involved. Permits are required by New York State Law and the Albany
City Code. While we provide some guidelines below, it is impossible to
provide a single, simple rule to say when a permit is required.
The following list describes when permits are required, but we
encourage you to contact the Codes Office at codes@albanyny.gov
or (518) 434-5995 before beginning work.
1. A Building Permit must be obtained for any alteration to a
property, including:
• The erection of any new structure, temporary or permanent, including sheds, fences, pools, porches,
stairways, and tree houses (permits are not needed for playgrounds on the property of a one- or
two-family dwelling); permits for retaining walls are required if over three feet high
• Any alteration or repair of load-bearing structural supports
• Any alteration to the size, location or accessibility of a home’s entry or exit
• Any alteration to fire barriers or firewalls, including drilling through them
• An increase or decrease in a structure’s height or area
• Any increase or decrease in a building’s frontage
• The installation of textile, vinyl or foam plastic wall and/or ceiling coverings in all areas of public assembly
• The installation of elevators
• The demolition of existing structures
• Storing, dispensing, processing, or manufacturing hazardous materials
• Installation of a wood stove or gas insert
• Installation of awnings or a marquis
• Any change to the nature or intensity of a property, such as a new business replacing an old business and
a change of use (e.g., changing from a clothing store to a nightclub or from an apartment to an office)
• Any exterior work on a property in a Historic District, including painting
2. Mechanical Permits (electric, plumbing, etc.): A permit
is required for all work to mechanical systems, including
installation or changes to electrical, plumbing, heating,
fire suppression systems, fire alarms, elevators, or other
mechanical systems. This work can only be performed by
a City of Albany licensed plumber or electrician.
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3. Certificate of Appropriateness/Building Permit: A permit is required for a change in a structure’s appearance that is visible from the street in a Historic District. To determine if a property is in a Historic District, visit Search Albany, click on “Themes” then click on “Cultural Resources,” then turn on button for “Historic Resources.”
Are City of Albany funds available to help buy or rehab Albany homes and apartments?
Yes, the Albany Community Development Agency (ACDA) has funds to help
you buy a home or rehab a property you already own to make them safer
and up to Code. ACDA offers a variety of grant and loan opportunities to
income-qualified individuals, homeowners and landlords in the City.
ACDA can:
• Help with a down payment or some closing costs when purchasing
a home
• Make your home lead safe
• Rehab apartments
• Fund emergency repairs, including for seniors
• Make homes accessible for the disabled
For more information, go to the ACDA website at
www.albanyny.gov/Government/Departments/ACDA
or email communitydevelopment@albanyny.gov or call (518) 434-5265.
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6. Dog Owner Responsibilities – and Other Animal Issues
Must I clean up after my dog?
You must clean up after your dog. Properties where
animals are kept must be clean and free of conditions
which cause offensive smells (caused by unclean pens
or dog runs, the accumulation of animal feces, etc.).
Do dogs have to be leashed?
Yes. Dogs must be leashed when they are not on the
owner’s property unless expressly stated otherwise, such
as in a dog park. Even when unleashed, dogs must be
under the owner’s immediate control.
Are dog licenses required?
Every dog kept in New York State for longer than 30 days must be licensed, with limited exceptions (see below). You can get dog licenses at the City Clerk’s Office, Room 202, City Hall, 24 Eagle Street. Licenses are valid for
one year and cost a nominal fee. Each dog is issued a metal ID tag.
What do I need to get a dog license?
• Proof you own the dog is required, usually in the form of a
veterinary bill or a medical document
• All dogs four months or older must have proof of a rabies
vaccination signed by a licensed veterinarian or a certificate stating
why the dog’s life would be endangered by the vaccine
• The owner also needs a certificate from a veterinarian showing that
the dog has been spayed or neutered, unless proof is already on file
with the City Clerk
• Proof, such as a training certificate, is required to license special dogs (guide dogs, hearing dogs, service
dogs, therapy dogs, etc.)
In these cases, you don’t need a dog license:
• Dogs less than four-months old that do not run off the owner’s premises
• Dogs used for research, breeding or raised for sale
• If a non-resident brings a dog into New York State for less than 30 days and the dog is licensed according to
the resident’s state licensing laws
Am I responsible for damage done by my dog?
Yes.
Who should I report mistreatment of dogs or their unruly behavior?
The City of Albany’s Animal Control Unit is responsible for responding to complaints in which dogs are
unlicensed, barking continuously, off a leash, or biting. You can report these issues by calling (518) 462-7107
or (518) 438-4000 or emailing animalcontrol@albanyny.gov. Call the Albany Police Department at
(518) 438-4000 if dogs are fighting or being mistreated.
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Where do I report dead animals found on public property or wildlife issues?
They are reported to the City of Albany’s Animal Control Unit, which will pick up the dead animals found on
public property, such as in a park or street. You can reach them at (518) 462-7107 or (518) 438-4000 or by
emailing animalcontrol@albanyny.gov.
Although Animal Control officers will check out diseased wildlife, they do not have the necessary licenses to trap or remove wildlife. In those cases, contact the NY State Department of Environmental Conservation Region 4
office at (518) 357-2069. Officers also do not handle wildlife pests, such as squirrels in the attic or rabbits in the garden (you can contact pest control companies in such cases). Injured animals should be referred to a licensed wildlife rehabilitator.
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7. Public Safety
Where do I report a crime or other public safety issue?
Everyone can take an active role in keeping their neighborhood safe and peaceful. For emergencies, call 911. For non-emergencies, call the City of Albany Emergency Dispatcher at (518) 438-4000. Please report any disruptions of public peace or violations of public safety, including:
• Suspicious persons or vehicles
• Property vandalism
• Speeding vehicles; dirt bikes and ATVs (all-terrain vehicles) on streets
• Loud noises or music that can be heard outside the property boundary or vehicle
• Unlicensed door-to-door solicitors
• The shooting of guns or illegal fireworks
• Illegal or unpermitted dumping or burning of trash
• Illegal drug activity
Who do I call if a traffic light is out or a new traffic sign is needed?
If you have concerns about a traffic light, report them on SeeClickFix, or call the City of Albany Emergency
Dispatcher at (518) 438-4000 in an emergency or the Traffic Engineering Division at (518) 434-5791. The Traffic
Engineering Division – a civilian section of the Albany Police Department – is responsible for the design and
maintenance of all traffic control devices. This division oversees traffic engineering design, traffic signals, traffic
signs and street markings. They maintain 24,000 traffic signs, 300 traffic signals, and 350 lane miles of pavement
markings. If you have concerns about traffic signs call the Traffic Engineering Division at (518) 434-5791.
Who should I contact to report an issue with
a streetlight?
In June 2019, the City of Albany purchased all 10,800 of
the streetlights within the City from National Grid, a major
cost-saving measure. The new LED lights are more energy
efficient and are brighter, increasing visibility and safety.
If a light is out, or you have another issue with streetlights,
notify the City at the Street Light Service Request link,
call (518) 419-9856, or email streetlights@albanyny.gov.
The new lighting will have technology that will allow the
City of Albany to detect outages remotely.