Lisa has been a part of Neighborhood Services since the department’s inception in 2023. Prior to becoming a Neighborhood Specialist, she worked as an Information Clerk, learning about the functions of City departments, such as General Services, Code Enforcement, Community Development, and Planning. “I see my role as a connector, teacher, and walking information desk, informing Albany residents of services that the City provides, and referring residents to outside resources that are available” Lisa says. “As a Neighborhood Specialist, we encounter everything from quality-of-life issues to emergency services. The more information I have the better I can serve the community.”
Prior to joining the City of Albany, Lisa worked for over 20 years in various administrative positions in the private sector. During COVID, she launched her own business as a Virtual Assistant, providing a variety of essential administrative and social media services for small businesses. Outside of work Lisa enjoys reading and salsa dancing.