Shneecka started with the Department of Neighborhood Services in in 2024. Prior to becoming a Neighborhood Specialist, she worked as an Information Clerk. In that position she worked with residents filing building permits, receiving and triaging quality of life issues for residents and learning various city services in order to explain them to residents and help them navigate city issues. She enjoys engaging with people, helping them find solutions to their problems and giving them the satisfaction of achieving their goal. “Every job I’ve had since I was a teenager has involved helping others, that’s a passion of mine. Any way I can be a helping hand, that’s what I like to do,” Shneecka says. Prior to joining the City of Albany, Shneecka worked as a Behavioral Health Technician, conducting peer group sharing circles for individuals struggling with substance abuse and mental health issues. Outside of work, Shneecka enjoys shopping, watching action movies, spending time with family, and attending her grandson’s basketball games.